I had a section of a stone tunnel wall in an old building cave in. Terry was there quickly and gave me a quote. The estimate was reasonable and his reviews looked good, so I went with his company, He very clearly explained the situation and the work that he was going to do including how and why. I like getting the details. He and his crew came today and reconstructed the section and everything looks good and solid again. So now I just asked him to give me a quote for repointing the rest of the area.
He's very responsive, very respectful, and well spoken in his communications and keeps you informed of the progress. All of that and he does great work too.