Ross is a true professional contractor who cares about customer service. He shows up on time, uses email to communicate and send calendar invitations, and above all, is a perfectionist regarding the quality of his work. My job involved applying a polyaspartic coating over an existing fiberglass deck. The key to a good finish is thorough surface preparation. Ross and his helper donned respirators and spent an entire day abrading the deck surface and patching surface cracks. Afterward, they worked in freezing temperatures to apply the base coat, pvc chips and top coat with slip resistant particles. BTW, polyaspartic coatings can be applied down to -30 degrees, look great and are superior to epoxy. For fiberglass deck owners reading this review....go with the polyaspartic coating when it's time to resurface.....you will be happy you did! Upon completion of the job, Ross cleaned up the work area and my garage which was used over a 3 day period. After showing off his work, Ross kindly presented me with the final bill and warranty and left leaving my wife and I with a beautiful new deck to entertain and enjoy for many summers to come! I highly recommend Ross Lindy for anyone needing a fiberglass deck or garage coating.....you will not be disappointed!