What should the customer know about your pricing (e.g., discounts, fees)?
Our jobs are all bid competitively. Pricing varies depending on the service. Some jobs are billed per hour while others are more thoroughly planned bids.
What is your typical process for working with a new customer?
We always offer free estimates as well as incentives. We would formerly introduce ourselves, work up some numbers, and agree or wait to hear from you with your decision. Then we would take it from there.
What education and/or training do you have that relates to your work?
OSHA 10 Hour
EPA 608 UNIVERSAL
ASSOCIATES IN APPLIED SCIENCES HVAC/R
How did you get started doing this type of work?
We at D&S have always been good with our hands and around the house. With the proper licensing and expertise we can handle all your needs.
What questions should customers think through before talking to professionals about their project?
We always ask our customers to be precise as can be with what there needs are. This way we can ensure that our pricing is accurate on both ends and at the end of the day we are all happy.