|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Phil-Allen Home Improvements, LLC
About this pro
74 years in business
11 hires on Thumbtack
Can't comment on the work since the job hasn't yet been done.Dec 15, 2017Verified
I hired Kim in July to complete work for me in September. It is still not complete. I had to continually reach out to her to check on the job status. She has now stopped communicating with me completely. I had given her a deposit to reserve my spot and I have requested that money back. No response at all . DO NOT hire her unless you want to lose money. I will take this to the next level.Nov 9, 2017VerifiedKim B.'s reply
Hi Melodie, I am sorry to hear that you have had a negative experience. My family has been in this business for over 73 years and we are diligently trying to get your job completed. Due to the weather and other obstacles we haven’t been able to start your job yet but we are dedicated to you as a customer and we are trying to begin work on your property as soon as possible. If you have any questions or concerns feel free to give us a call.
Had Kim Bachman(Phi_Allen ) come and give estimate on 20 windows. She was professional. courteous and polite. Always got back to me on questions within the hour, so responsiveness is great. That's a value I always look for. Because of all the rain this past early summer and mid summer, outside contractors where at an up hill battle getting work done on time. But Phi-Allen always kept me updated on installation date, and honored it. Great Company!!! Jim DellaVecchia. I will add photos soon,Aug 28, 2017Verified
Tracy P.Apr 27, 2016Verified
The Phil Allen Company did an incredible job recapping over 27 window frames in aluminum on my house. Kim Bachman was the ultimate professional , and led her team in executing an entirely updated look to the house. Highly recommend this company and would use again in the future.Dec 7, 2017Kim B.'s reply
Thank you so much Scharmus it was a pleasure meeting you and thank you for the opportunity to serve you!
Photos and Videos
- What types of customers have you worked with?We have an eclectic customer base. Anywhere from Windows, doors decking and new construction sunrooms. Always a variety..
- What advice would you give a customer looking to hire a provider in your area of work?We have all heard you should get three bids. And some believe to go with the lowest bid. But all to often the lowest price is not always the best deal. I recommend you get the best company for you and one that has your best interest in mind not there bottom line. Make sure they are insured and a registered contractor.
- What questions should customers think through before talking to professionals about their project?I would love for customers to know that not all contractors have bad reputations.. A lot of customers are on guard because of a job gone bad or stories they have heard. I can tell you we are not all bad! We are in business over 72 years for a reason. We strive to be the best we can be! So you will call us again and refer us..