FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pink Sky Studios works on a flat fee, per project basis. Based on your requirements and budget, you are provided with a written proposal that clearly defines the project scope, functionality, options, timeline, costs and terms. NON-PROFIT DISCOUNTS Understanding that non-profits are financially dependent on generous donations and the hard work of volunteers, we offer a discount to registered non-profits with proof of status. MULTI-PROJECT DISCOUNTS Save a percentage of your logo design cost when you hire Pink Sky Studios to create your logo design and your WordPress Website together at the same time.
- What is your typical process for working with a new customer?
Though the specifics of the creative process differ from client to client and website to website, our approach can be summed up in these collaborative steps: 1—CONSULTATION: Pink Sky Studios begins each project with a conversation. To develop an informed creative strategy, we discuss your expectations, review your requirements, and explore your goals. We listen to what you have to say. 2—PROPOSAL: After our initial consultation, we present a website proposal that clearly defines the project scope, options, timeline, costs and terms. Your signature of approval along with a deposit is required to initiate the project. 3—DISCOVERY: The discovery phase enables us to formulate an informed strategy for your website. We research your market, analyze your competitors, and audit your current marketing materials. To clearly understand your vision, we supply a comprehensive questionnaire for you to complete and return. 4—DEVELOPMENT: Using the information compiled during discovery, we begin development of a strategic solution for your website. We create keyword-rich website content that informs and influences your audience. With special attention to color palette, typographical treatment, page layout and imagery, website designs are created. 5—PRESENTATION: Your website is presented for your review. We will explain our motivation and describe how we arrived at this particular solution. Depending upon your budget, we can present several design solutions from which to choose from for your website. 6—REFINEMENT: It’s normal to request some adjustment to your content. Based on your feedback, text or design elements can be modified to ensure an end result that will complement your style as well as meet your needs. Fine-tuning is considered part of the creative process and is included in all projects. 7—APPROVAL: Once we have your final approval, your website will be prepared for launch. 8—LAUNCH: To safeguard quality, Pink Sky Studios manages all details every step of the way and provides a stress-free experience to our clients. 9—MAINTENANCE: As a valued client, your on-going needs are important to us. We are readily available to maintain, update and support websites we have produced as well as develop new creative projects as your business grows.
- What education and/or training do you have that relates to your work?
Our decades of experience and passion for creating, building and maintaining strong brands predates the worldwide web as we know it. Whether it’s online or in print, Pink Sky Studios has the expertise to market and promote your business through customized website design, effective brand strategy and creative graphic solutions.