Our basement flooded on a Sunday evening. I frantically searched online for help and Turning Point Restoration appeared to be my best option. I called, and within a few hours they had come to my home, assessed the situation, provided a verbal ballpark cost range estimate,* and set up 31 pieces of equipment to dry things out. They were fast, efficient, and professional. It was literally a Special Ops team attacking the enemy in our home. But they did so politely. They put down protectors to keep our carpet and flooring clean in areas not affected by the flooding. The equipment they brought in was cleaned to perfection. I later realized that they had thoroughly cleaned it after previous use so that they would not contaminate our home with mold, etc., from their last job prior to mine. Mark Tretter was our main point of contact and he was the consummate gentleman. He was prompt, professional, and personable. He ran the operation with military precision and excellence. If you need major help ASAP, call Turning Point Restoration.
*(They explained that cost was determined by the number of days it took to dry the basement to an acceptable level, which is unknowable at the beginning. They said they would be back daily to measure the moisture in the air and remove the equipment only after the home had dried adequately. They thought the job would take 3-5 days. They were done in 3. They gave me a discount because I did some of the work myself that had been included in the initial estimate).