Chris did an excellent job fixing a poor finishing by another contractor, who told me I was getting an oil based finish. It turns out that he used water base, which became evident after Chris fixed a scratch that Woodwork n More didn't sand out, and refused to make right. After I saw the difference in what he did, I hired him to refinish the entire floor. He was reliable, honest, and very reasonable. I highly recommend him for all hardwood flooring needs.