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Hired 14 times
16 years in business
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Let me start by saying that Bonnie was amazing! She was professional, caring and extremely accommodating. My husband and I have 2 small dogs (1 Yorkie & 1 schnauzer). We went on a 10 day vacation to Aruba and just got back about a week ago. We travel a lot so we always use a family friend when we have to leave our pups. It has always made me nervous to leave them w/someone I don't know or at a kennel. I have heard war stories from people that kennel their dogs. That said, we use the same friend every time and we have known for 10+ years. As a matter of fact we have never had a "stranger" care for our dogs ever. This time, the family friend was out of town so I reluctantly started looking at kennels. I read reviews, visited a few facilities and did a ton of research, but I was not able to find one that I felt would really care for our pups. I found Thumbtack during my research so I made an account and posted my pup sitting needs (I have never used the site before). I didn't really think I would use someone from this site but when Bonnie sent a reply to my post I noticed that her message was very detailed. Everyone else had a very canned/generic response, but not Bonnie. She told me a little about herself and clients she has had and stil has over the past few yrs. she even said she has references she could provide to me. She was very detailed and I liked that. I felt that she truly put thought in the message she sent so I asked her if I could come out and meet her. She responded very quickly and said she would , accommodate whatever time and date I wanted to come out to her house. When I first meet Bonnie I noticed that she was a very open and just all-around a comfortable person to be around and talk to. I even brought one of my dogs with me, my 2yr old schnauzer that has some behavior issues at times. Bonnie was happy to show us around her property as well as her house. We talked for about an hour as we walked around the farm she lives on. After that visit I called Bonnie to make arrangements for her to watch my dogs. The day of drop off I had lots of stuff with me; food, toys, blankets, leashes, treats, so on.... Bonnie sat with me as I showed her everything and she made index cards for each dog. She wrote down information on each of them, i.e. what they like and don't like, what time they eat, medication info and so on. She asked questions and took detailed notes one each pup. While I was away she sent pics and texted updates. She truly made me feel like she was a family member or close friend that was simply watching my pups. In all honesty Bonnie cared for our dogs the way I would have and I'm very greatful for that. I would have paid double for the service she provided. I can't thank Bonnie enough and I will use her every time I go away! I have a wedding to attend in FL in October and I have already started making arrangements with Bonnie. I have told every friend, coworkers and family members that they should use Bonnie. Thank you Bonnie! PS. I ask my dogs where Bonnie is and they get so excited! They loved her! -- Best Regards, Lola MattielloApr 28, 2016VerifiedBonnie's Animal Care's reply
Hi Lola!, I know I thanked you via personal text; but, I wanted to thank you again via this site, what a stellar review you gave me. I am so glad you felt comfortable leaving your pets with me! They were so much fun!! Looking forward to seeing Willie and Charlie again!!
We have only good comments for Bonnie. Our 3 year old dog has never been left with anyone but family. After meeting Bonnie we felt great leaving our dog in her hands. She sent us pics and updates daily and loved her and walked her and treated her as her own!!! You couldn't do better🐾❤️👍May 21, 2017Bonnie's Animal Care's reply
Thank you so much for your kind words! Mackie was such a sweetheart! She was so playful! She respected the other dog's space. She took her medicine well! Can't wait till I get to care for her again!
OGM.. I can not say enough good things about Bonnie. She went over and above board for my 2 dogs. When I was on vacation Bonnie was going to take a couple days vacation herself. So she went out of her way to find someone she trusted to watch my guys. She got her nephew to watch the dogs. But when she find out that my dogs are great campers. So she took them with her. I would tell ever people I know that needs someone to watch their animals to call Bonnie she was GREAT..... She even gave my dog a bath.. Hoppy and Foxxy say THANK YOU SO MUCH and they we miss you.Sep 7, 2016VerifiedBonnie's Animal Care's reply
I apologize, Jay, for not responding via this site, Thumbtack.com. I believe I sent you a personal text. Foxy and Hoppy were such great campers! Especially sitting in my chair with me!! Foxy is such a cuddle bug! Hoppy was so cute all curled up in his bed! I have you in my calendar for next year! If you need me before then, call me!
Bonnie's Animal Care was excellent! Bonnie consistently answered any and all inquiries promptly, she was clear on what she provided in terms of housing my dog, and she was flexible with me regarding times/days of drop off/pick up. While I was on vacation, Bonnie sent me photos of my dog and quick updates on how she was getting along with the other dogs and explanations of what my dog liked about the farm. I REALLY appreciated these updates (thanks Bonnie)! I HIGHLY recommend Bonnie to anyone looking for a safe, fun environment for your dog. She was a perfect fit for us, and will likely be for you, too!Dec 30, 2016VerifiedBonnie's Animal Care's reply
Sarah, thank you very much for reviewing my services. I know how busy schedules can get. Aliyah was such a cuddle bug! I loved how she followed Milo around everywhere! She loved being outside too! She didn't even mind sharing my bed with little Bruder either! Thank you again for trusting me with your pet! Can't wait to see her again!
I could not have been more satisfied with Bonnie, i especially liked getting video"s every evening. Our dogs are part of our families and it puts a person at ease when they are well taken care of.Mar 23, 2017VerifiedBonnie's Animal Care's reply
I apologize for such a really late response. I just found this option. The site was revamped. Laci is so precious! I loved caring for her! I'm looking forward to caring for her again in June!
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is based on client's needs.
- What is your typical process for working with a new customer?I submit a quote (my name and cell number included) via thumbtack. When accepted, contact can be either phone, text, email. Once contact has been made, I invite the potential client to check out my place, review how their pets' needs will be achieved. I send pics either daily or every few days (client's choice).
- What education and/or training do you have that relates to your work?I have enjoyed training my own pets (past member of Beaver Valley Kennel Club). I have given numerous horse riding lessons. Many years of personally owning pets have given me an enormous amount of experience in handling, loving, and caring for all animals.