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Hired 62 times
29 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
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Jul - Dec
Deck Over makes it new again
Deck repairs and restoration
Photos and Videos
Molding or baseboards,
Handyman Bill did an excellent job on the work that we needed completed (picture/wall art hanging, hall closet re-build, baseboard molding repairs, etc.). Great pricing and no long wait time. We highly recommend him and will definitely keep him on speed dial,Dec 21, 2018VerifiedWEB Construction Inc.'s reply
It's nice to work for folks like you. Thanks again🙂
My husband and I hired Bill in mid-Aprilw to do some projects for my mother. We live in Texas and don't get back to Blue Bell as often as we used to. We were looking for a reliable handyman to do some things we used to take care of for her. Found Bill online and believed we were working with a competent, honest professional - from his emails, phone conversations and reviews. Boy were we wrong. The courteous, helpful guy we thought we were hiring never appeared again on this project. What is needed from the owner of WEB Construction, Inc., Bill, are: 1. A professional attitude and behavior. He complained daily about the 2 projects he worked on (painting a patio cover ceiling, which he said his wife would be doing because he hated painting jobs and she was so much better and faster than him), and repairing a cinder block planter on the front of the house (again stating that he had 2 men who could do this better and faster, but they never showed up). He bragged constantly to my mother about all the businesses he had and sold and the big tips he got from previous customers. Plus, he told her he only accepted cash payments because "I've paid enough taxes over the years." We sent him a $1,000 check to get started (because we wanted to pay for a substantial part of expenses without my mother knowing), and then he told my mother to give him $500 in cash to get started. She got a receipt several days later after repeatedly asking him for one. Nothing on the receipt was itemized except her $500 cash payment and a balance due of $500 in cash. 2. Providing quality of work. He didn't calk nail holes in the patio ceiling before painting over them. The front planter had to be done twice because he put on a brushed finish without asking... a smooth finish was requested but because he lost the tool to do a smooth finish, he used a brush and said "that's what I would do if this was my house." Then he had to nerve to charge for the time to correct his mistake. Both projects certainly aren't done to satisfaction and definitely don't look like a hired, experienced, professional did them. Plus, he unintentionally dropped a tool and put a sizable hole in a shutter next to her front door, but made no effort to remedy his mistake. A second accident happened when he backed his truck up to the planter to remove the roots of the old bushes and hit/loosened the iron railing next to to the steps next to the planter. When my mother pointed that out to him, he said "don't blame that on me." But there's a dent in his bumper that matches up exactly to the railing. 3. Developing an expectation of cleaning up each day after working on the projects. He left the old cinder blocks sitting in the driveway for over a week before stating that it would cost $200 to haul them away. He said it would cost $90 to haul away the bushes and roots removed from the planter. These additional costs were never discussed up front. To save money, he suggested to my 86 year old mother that she could cut them up herself and put them her trash can for the next few trash pick-ups. 4. Use time more efficiently. Some days Bill was at the project site for four hours and many other days he was only there for one to two hours because he had other things to do, or it was too hot, or he didn't bring the proper tools. He tried to claim these numerous and unnecessary trips has billable hours. To put one coat of paint on a 30 x 12 foot ceiling and remove bushes and rebuild a planter box, he charged $75/hour for 29 hours of work. Our calculation was 25 hours, including hours redoing mistakes. But not one of those hours was worth $75! 5. Provide receipts for materials as soon as possible. Bill sent a final estimate to my husband claiming he spent $218 on materials and said copies of receipts would be provided upon request. We have no idea of what he spent on materials or if all materials were required for this job. In our opinion, Bill "milked" us for all he could possibly get from this job. For someone worth $75/hour, it should have taken him half the time to do the two projects he did. Originally, we asked him to sand and paint my mother's front door, but when he suggested to replace it with a $100 door, we told him that project was cancelled and should be removed from his original estimate. What kind of a professional would recommend a $100 front door on a single family home in Blue Bell. PA?? We asked him not to return since every day he was getting my mother more and more upset. She will power wash the sidewalk and driveway and will paint the planter herself. Bill was going to charge $1,300 (estimated 6 hours) more to do these! We cannot recommend WEB Construction Inc. to anyone for any home project. I am too embarrassed to post photos of Bill's work. SB - Texas Response to Bill's reply: My 86 year old mother was using her manners with Bill... if you can't say anything nice, don't say anything at all. She was afraid if she told him of her serious disappointment with his workmanship and attitude and frustration with him dragging out two relatively easy projects (since the front door repair was cancelled), he might do something bad to her or her house. Heck, he chastised her for not bringing him water frequently. My brother was so upset with Bill for adding on significant expenses that were never discussed at the beginning of the project, asking to use my mother's Home Depot credit card to buy his materials (which she knew not to do), failing to clean up as he went along, making our mother cut up bushes and put them out for the trash men to pick up over a few weeks, power wash the driveway and sidewalk, and paint the planter (all of which should have been included in the job) that I asked him to stay away from Bill. In short, I spared you, Bill, from their anger. And they were and are still angry. My husband and I are, too. You would be very embarrassed if we posted photos of your work and the mess you left behind every day. Cannot believe that it costed $2,000 to put one coat of paint on a patio ceiling, remove no more than 12 cinder blocks and 6-7 bushes, put in 10-12 new cider blocks and put a coat of stucco on the planter. Have to wonder what you charged your other customers. Have to wonder if they had to pay in cash. And I cannot believe that you would move a complaint review, which was submitted 10 days before mine, to the very end of your reviews. Was surprised mine wasn't moved to the end, too. You took advantage of an elderly woman and the "3rd party people" who live out of state and paid for half of the inflated bill. We never got a written/detailed contract or receipts of materials you supposedly bought. We are used to dealing with honorable, competent, professional contractors here in Texas. It would be cheaper to fly them up to PA and do her next job. SB - TexasJul 10, 2017Verified
Garage Door Repair
The pulley system on my garage door snapped one day, and Bill was able to come out and fix it the same day I put in my request on Thumbtack. He was professional and personable, did a great job, clearly knows what he's doing, and I will absolutely hire him to help around here again. His hourly rate is the same as another handyman we've used, which leads me to believe it's pretty standard around here.Mar 22, 2017VerifiedWEB Construction Inc.'s reply
We had Bill mount 2 of our tvs. On the phone, Bill and I had discussed the labor that would be entailed and the concealment of electrical cords behind the wall. Bill was unable to conceal the cords (due to the structure of the wall), which was fine. However, Bill complained the entire project. At one point, he gave up on the second mount and told my husband that he would have to complete it on his own. Fortunately, my husband found the manual and helped Bill complete the mount. Our tvs were not difficult to mount. Bill complained about having other things to do, and that he had been at our house long enough. We were very disappointed with the service, and had planned on finding a steady handyman in Bill. Our tv mounts are installed, but the experience was unfortunate. Bill was a nice guy, but we will not be hiring him again due to the complaints and negative attitude.May 8, 2017VerifiedWEB Construction Inc.'s reply
I am glad she did say I was nice. The first TV mount went up in no time as it was a new mount. The problem was the second mount was an old mount with no direction at all and we spent hours trying to figure out how to mount it. I asked them to look up the directions on the internet what they finally did. I had other appointments to get to. I spent double the time I charged for. All I said is if we don't get directions I will have to leave to go to my other appointments. If we had the direction from the start the mount would have been easily installed. Because they were teachers I even made special appointment so it would work out for them.
Bill was great. He hung quite a few pictures for me, completed the tasks quickly and efficiently.Feb 25, 2019Verified
License Type: Home Improvement Contractor (PA)
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