Thank you, Thumbtack, for introducing me to Computer Mafia. I must admit, I found the name of the company intriguing and chose them initially for my computer issues. Now that I worked with the person behind the name, I'm so glad I did. Michael Salfi is quick, responsive, punctual, thorough and does what he says he is going to do. I had three computers and one tablet needing service; one item needed further repair. Michael stayed in communication with me all throughout, was polite, articulate and patient. I am of a different generation, and "computer-speak" is not my "first language" - Michael explained in an easy-to-understand manner what was needed and how to go about making it all happen. I believe his fees are very reasonable, and he has a "portal" where I can see all records of my experience with him: history, payments, invoices, receipts - whenever I need to. I highly recommend Michael and Computer Mafia.