FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer FREE ESTIMATES.
- What is your typical process for working with a new customer?
At Jefferson Restoration, we start with a free on-site assessment to fully understand the damage and your needs. Our team carefully documents everything, creates a detailed restoration plan, and guides you through the insurance claims process from start to finish. We handle all communication with your insurance company to maximize your payout and ensure nothing is overlooked. Once approved, we take care of the entire project — from mitigation and cleanup to full restoration and remodeling — so you can get back to normal as quickly as possible
- What education and/or training do you have that relates to your work?
All of our technicians are licensed WRT, OSHA, and PA Home Improvement licensed.