FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Adware/malware cleanup (no root kits/trojans): $45 Trojan/Rootkit (requires an operating system rebuild, includes data): $75 Data recovery from failing drive: $40 New drive (SSD or HDD) installation: cost of the drive + $75 for OS rebuild Screen replacement: cost of the screen + $45 (Apple: $65) Most other prices are dependent on the specific situation
- What education and/or training do you have that relates to your work?
I regularly stay up to date on recent computer/technology trends by following Spiceworks and various LinkedIn groups.
- How did you get started doing this type of work?
I've always enjoyed solving problems, and I've always enjoyed working with computers. It just fit.