Steel City Movers, LLC
About this pro
10 years in business
1 hire on Thumbtack
I've used SCM a few times when I've had to move. They are always prompt, efficient, and professional.Nov 24, 2015
Awesome! They helped us move our belongings from 2 separate locations to our new home. They worked quickly and were personable. Can't recommend highly enough. We will definitely use them in the future if we move again.Jun 14, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?We dispatch our crew from our office in zip 15221 all over SWPA. We therefore have a tiered travel fee that can get a little complex. Our travel fee assumes total miles round trip from our office in our own non-moving vehicles (company car that transports our crew and our gear). less than or equal to 30 miles RT: $40 flat travel fee greater than or equal to 31 miles RT: $65 flat travel fee greater than 100 miles RT: $65 flat + $0.40/mi from mile 101 and up.
- How did you get started doing this type of work?We wanted to change our clients perception of moving laborers from people who are gruff and stand-offish whom you are afraid to ask to move your jewelery chest to people that are personable, friendly, easy to talk to, and above all- trustworthy.
- What advice would you give a customer looking to hire a provider in your area of work?Read reviews and ask for references! Of course companies are going to refer you to their most satisfied clients, but they have less control over online reviews. Pay attention to how companies respond to negative reviews. Are they apologetic and offering to remedy the complaint or are they combative and defensive, blaming the client for whatever it was that went wrong. Imagine yourself in a similar scenario. Unfortunately damage does sometimes happen. Which service provider would you rather deal with in those events?