About this pro
19 years in business
2 hires on Thumbtack
Gary's layout of terms was very straight forward and time frame to complete project was on track throughout. Appreciated extra feedback from Gary and additional help with business building as well. Friendly and honest!Jan 5, 2015Verified
Gary has been very nice to work with. He is very informative and helpful. He is very detailed and has a lot of options to choose from to build a website and maximize your business.Mar 26, 2014Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, I keep everything simple. My clients know everything upfront and I offer them terms if they need more time. My basic terms are 50% to start and balance in 30 days. As for 2016 and beyond I have created a retainer system for larger businesses that need monthly reports on their ROI, and website changes & upgrades based on monthly user feedback. All my clients know exactly what the costs are upfront - I never hide fees or rates or pad my invoices with bogus expenses.
- What is your typical process for working with a new customer?Simple Steps I take: 1 - Introduction 2 - Discovery (of your business & pains that are hurting your business) 3 - Planning (build a path to resolve your issues) 4 - Conversion Strategy (based on customer feedback & research) 5 - Building stage (Website, App, Campaign) 6 - Testing 7 - Training of staff 8 - Reporting of ROI (every 30 days to see what needs improved)
- What education and/or training do you have that relates to your work?I never stop learning about my industry - online marketings & HTML5 and everything related to my field. I stay current with the technology as much as I can. I am currently building android apps and chrome add-on apps new added skills to assist my clients plus Inbound Marketing, Facebook Campaigns, and social media marketing is also part of my new skills set.