2. " DO IT TO IT " Handyman
- 18 years in business
- 25 hires on Thumbtack
- Serves York, PA
"Shane is the type of person who can literally do it all for repairs, assembly, and maintenance around your home.
I had Shane assemble furniture which a former tenant had stored in my basement. He reassembled the furniture for me and even let me know the pieces that were missing.
He patched holes in my walls and analyzed a damaged door from a prior tenant and told me how to handle the repair.
Shane told me that his rate was $40 an hour which it was. There was a service charge of $30.00 which was not mentioned in any of our texts. I feel that it is unprofessional to not mention a service charge when quoting rates. It should have been stated: there is a $30 service charge with rates being $40 per hour. Everyone wants transparency with charges and it’s good ethical business practice to let the customer know all charges ahead of time.
Aside from that, the work was done professionally and I was very pleased that Shane was able to fit me in his schedule in short notice. He assessed the situation, problem solved, assembled the furniture, and let me know which pieces were needed. Due to his knowledge, I was able to order the missing pieces on EBay in his presence, knowing that I was ordering exactly what I needed.
Thank you, Shane."