Smith's Piano Craft - Chris Smith, Piano Tuner/Technician

4.6
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(105)
4.6
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105 reviews
5
87%
4
5%
3
1%
2
1%
1
7%
Customers rated this pro highly for responsiveness, punctuality, and value.
  • Maria H.

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    I was looking forward to Chris working on our piano, from his website and review I could tell that he had a genuine passion for pianos. Unfortunately, after Chris pushed back our appointment 3 times and then didn't show at the scheduled time, I decided to find someone else. I know that Chris lives hours from DC, that his daughter was ill, and that the drive may not always be justified, but I'd appreciate an up front cancellation rather than exchanging messages for days to no avail.

    Feb 6, 2018Verified
  • Kristen C.

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    Wonderful tuner. Knowledgeable and a great price. Will be using him for all future tunings! Puppy friendly too!

      Feb 7, 2017Verified

    About this pro

    I present a highly comprehensive list of piano tuning and repair services and offer my services to the communities of south central Pennsylvania, the greater Baltimore, Washington, D.C. and parts of Virginia. My rates are affordable without compromising quality and integrity. I work with everyone and on all types of pianos. Whether you have children, play yourself at home, a school, church, university, or performing venue, i offer the highest level service at reasonable costs. I love working on pianos and enjoy bringing old, neglected pianos back into good playing condition and keeping top notch pianos in peak performance for regular players. I will treat your piano as if it were my own. I realize a piano is an investment in your future and I will maintain it to the highest level possible without breaking your bank. I love to travel and meet people. . .I and love pianos. . .and that is why I offer my piano services to a large area. I want the general public and music communities to have a quality choice in hiring their piano tuner/technician and not be limited to one local choice. I enjoy working on old neglected pianos, as well as top quality concert level pianos. I work on all types of pianos and wont turn down your work request just because your piano might be a challenging spinet or old upright.

    Years in business

    10

    Times hired on Thumbtack

    210

    Number of employees

    1

    Background check

    Completed
    Show more

    Photos and Videos

    46 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        For the most part Yes. For tunings, there are two different fees. One fee applies to pianos that are fairly well kept and require only minor adjustment to the piano wire. The higher fee applies to pianos that are significantly off pitch, either sharp or flat, and require a double tuning. Tuning fees range from $100 - $150, but can exceed that in some rare circumstances. I also offer lower pricing for regular tuning customers who keep their piano at pitch with regular 6 month tunings.
      • What is your typical process for working with a new customer?
        we can communicate by phone or email, whichever is most convenient for the customer. If I need to see the piano to determine an accurate price quote, I offer no-obligation estimates at the customers home or venue. You can also schedule with no hassle online at my website smithspianocraft.com
      • What education and/or training do you have that relates to your work?
        I began my piano service studies using a correspondence cours; however, later I earned a full apprenticeship with several leading technicians in the business. I continue my education, including knowledge and techniques, by attending regional conferences held by The Piano Technicians Guild. I have also studied refinishing with the legendary Zeiner and Sons Piano of Allentown, Pa and completed Laquer and Polyester Touchup and Repair with Allied Piano.

      Business hours

      Eastern Time Zone
      SundayClosed
      Monday9:00 a.m. to 5:00 p.m.
      Tuesday9:00 a.m. to 5:00 p.m.
      Wednesday9:00 a.m. to 5:00 p.m.
      Thursday9:00 a.m. to 5:00 p.m.
      Friday9:00 a.m. to 5:00 p.m.
      SaturdayClosed
      Coverage Area for Smith's Piano Craft - Chris Smith, Piano Tuner/Technician is about 65+ miles of York, PA.