STAT AWAY FRIM THIS GUY! I found David on Thumbtack b'cuz my waterfeature did not turn on. We arranged he would come take a look, and when I asked him if it was a free estimate, he told me yes. When he arrived at my house, he took a look and offered some advice, and told me my pump died and needed to be replaced, which I since bought an exact replacement pump. When I asked him where he's based out of, he told me North Pasadena (I live in Yorba Linda). When he was ready to leave, and due to the fact he had quite a drive and time is money, I asked him hus hourly rate, which he replied for smaller jobs is $85, so I graciously offered to pay him $85 for 30 minutes of his time. Once my new pump arrived, I reached out to him via his cell # to directly text message him, to let him know my new pump had arrived and I was ready for him to come back and hook it back up (same new pump replacing the old, so nothing hard to do at all, but over 2+ weeks, he kept rescheduling for various reasons, to which I replied was okay, I was in no hurry, as he seemed to be busy. But the last straw was when we both arranged for him to come over at 8 AM sharp on Sat., Aug. 12th, 2023, and I told him I was working OT at 10 AM at my job, so it was important for him to arrive promptly at 8 AM. He said okay. When I texted him a reminder 2 days prior on Thurs., Aug. 10th, his text reply was, "I will be there Saturday". I proceeded to get up early to prepare for his visit, and 8 AM came and went, and he no-showed / no-called. When I called and texted him several times, he didn't reply / answer. I respected his time when he initially came out a distance to come see me when he told me the inspection was free, but he didn't respect my time by not letting me know he wouldn't be coming. And our prior arrangement was he would stop by on Sat., July 29th, but he texted me just before 8 AM that he wasn't coming. AVOID AT ALL COSTS AND DON'T LET THIS GUY WASTE YOUR TIME (if you value your time). David needs to gain some business sense and stop wasting his customer's time by no showing / no calling, and continually requesting to reschedule! Pathetic, unprofessional, disorganized and quite-frankly, should NOT be in business IMO!!
A & D Natural Water Features
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