Fox Pest Control
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Rodent and Animal Removal
I truly loved working with Fox. As I was evaluating pros, Ross from Fox stood out with his detailed explanation about the critter I was trying to get rid of, its habits, and what he proposed for a long-term solution. Costs were right in the middle of the other two pros with significantly more peace of mind. The work itself was scheduled promptly and performed by a very professional person who also walked me through exactly what he would be doing while he was there. All in all a great experience.Nov 24, 2020Verified
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Pest Control Services
Friendly, professional and courteous people. Ross and Josh were so kind and informative I am beyond grateful for their help with my yellow jackets problem.Nov 8, 2020VerifiedFox Pest Control's reply
Thank you for the positive review!
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- What should the customer know about your pricing (e.g., discounts, fees)?First and foremost, there are no hidden or additional fees - what you see is what you get here at Fox. Pricing is always specific to the situation. We do customized treatments, every home and pest situation is different and we don’t want to give service or pricing that risks overcharging or overgeneralizing. Our prices will always be competitive compared to other companies. We don't go as cheap as some of the other companies because we do not do a cheap service. It's the best on the market and yet affordable for everyone. In addition, our customers love that all billing is done through a highly secure platform for their protection. General discounts are always available for veterans and emergency services personnel. Call to see what seasonal or neighborhood discounts we have available for you!
- What is your typical process for working with a new customer?First, we find out the problem from the customers’ point of view. Then we talk through how we can best treat the immediate concern and put control measures in place to prevent the issue from returning. We believe in being proactive so that our customers don’t arrive back at square one down the line. We discuss pricing, answer all questions so we’re entirely on the same page, then schedule the service. Our technician arrives ready to treat because we’ve already gone through everything we need ahead of time - unlike other companies that insist on an inspection, then an estimate, then finally a treatment. We don’t want to waste your time and are ready to dive right in to take care of your home.
- What education and/or training do you have that relates to your work?We ensure that only the best technicians join our team. We have decades-worth of combined experience in the pest control industry, and our techs are trained on Integrated Pest Management — instead of the common spray-and-pray, chemical-only methods. Our Pest Pro's are sharp individuals who identify conducive conditions and patterns in pest behavior to deliver customized treatments. In addition, every technician is thoroughly vetted. Background checks are performed, and Fox technicians are licensed and certified by local EPA guidelines to make sure they are qualified for treating your home effectively and safely.