ABBEY'S WIDE SCREEN TV
ABBEY'S WIDE SCREEN TV

ABBEY'S WIDE SCREEN TV

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Introduction: WE REPAIR ALL TVs, DVD PLAYERS AND SURROUND SOUND WE REPAIR ALL VINTAGE TVs AND RADIO'S WE SELL REFURBISHED TVs AND ELECTRONICS WE RECYCLE ALL TV'S AND ELECTRONICS ALL REPAIRS AND SALES ARE WARRANTIED 1 FULL YEAR WE OFFER IN HOME REPAIRS
Overview

Hired 3 times

Serves Cranston, RI

2 employees

47 years in business

Payment methods

Cash, Credit card, PayPal, Square cash app, Venmo

Featured Projects

2 photos

Specialties
Computer type

Computer issue

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Reviews
2.6

10 reviews

5
40%
4
0%
3
0%
2
0%
1
60%

Read reviews that mention:


pro avatar
Thumbtack Customer
Sep 29, 2021
·

From Google

From Google

I contacted Jacks TV Repair when Sony and Best Buy could not help with my Sony 65 inch x900E. The owner came out to my home to diagnose, charged me $85 for the home visit, and $220 for the part. He ordered the part, and charged me for it upon the order. That was Oct. 6th. He said it would be about 7-10 days on the part, and he would have my TV fixed within a day or two of the part coming in.I figured the part was delayed, so I called and asked for an update about 4 weeks after the initial visit. After calling three times, I got the owner on the phone, and he acted like I was out of line following up. Basically, you will get it when you get it. I followed up again 2 or 3 weeks later couldn't get anyone of the phone, and John/Jack sent me an e-mail saying the parts were just ordered Mid November, which means that is 5 weeks after I ordered, and had already followed up several times. Of course, he said, the order for the part could not be cancelled and I would not be getting a refund.Here we are Dec. 21st. About 11 weeks since I paid for my TV to be fixed within a few weeks, and I have not heard back for another 3 week period, I have called and e-mailed several times. I am not letting this guy work on my TV now, and I am definitely not giving him any more money. I just want the order info and confirmation for the part, so I can look into possibly sending it back, and/or making sure I receive it and Jack's TV Repair does not try to hold on to it. I am not convinced the part was even ordered, this guy may have just taken my money.I don't know what this guy's story is, but I know you should stay away from him. I wish I did.'Update 9/29/2021: Owner replied below, with another totally untrue statement. He never gave me any money back.
ABBEY'S WIDE SCREEN TV's reply
WHEN WE LEARNED THAT THE PART WAS NO LONGER AVAILABLE FROM SONY WE IMEDIATELY REFUNDED HIS $220 THAT WE CHARGED HIM FOR THE PART HE ORDERED
pro avatar
Thumbtack Customer
Sep 26, 2021
·

From Google

From Google

DO NOT COME HERE! Absolutely terrible @ service. My sons ps4 was there for over 2 months and nothing got done. Jack promised 1 week for repairs. After 1 week passed I called and he said 2-3 more days - this went on and on for 2 months until I finally had enough of the run around. The girl working the front is nice but Jack is very unprofessional and has no idea how to run a business or treat his clients.
ABBEY'S WIDE SCREEN TV's reply
SONY DOES NOT MAKE PLAYSTATION PARTS AVAILABLE TO SERVICE COMPANIES. THE CUSTOMER WAS TOLD TO SHIP THE PLAYSTATION TO SONY AMERICA WHICH WOULD TAKE UP TO 5 MONTHS TO REPAIR. THE CUSTOMER DIDN'T CARE TO SHIP HIS UNIT TO SONY.
pro avatar
Thumbtack Customer
Sep 26, 2021
·

From Google

From Google

I brought my 60'' tv and when it was all said and done. The tv I got back was a different 60 inch tv.....but it works........I got lucky with this clown.......DON'T GO HERE......
ABBEY'S WIDE SCREEN TV's reply
WE TOLD THE CUSTOMER TO COME BACK TO PICK UP HIS POWER CORD. WE MISTAKENLY LEFT THE CORD NOT PLUGED INTO HIS TV.
pro avatar
Thumbtack Customer
Oct 11, 2021
·

From Google

From Google

Very helpful. Highly recommend.
pro avatar
Thumbtack Customer
Jul 29, 2021
·

From Google

From Google

Love it very friendly, clean please.
ABBEY'S WIDE SCREEN TV's reply
VERY HAPPY THAT MR. OCASIO WAS HAPPY WITH OUR SERVICE.
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