FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I list and line item all charges on the quote so there are no surprises .
- What is your typical process for working with a new customer?
Offer referrals , phone numbers and photos in the area so they can see our work and speak with previous customers to feel comfortable.
- What education and/or training do you have that relates to your work?
5 years of flooring training and education . 24 years product sales and installation in the flooring industry.