Skarlet Cleaning Service

Let us do the work

  1. 1

    Answer a few questions about your needs.

  2. 2

    Get competing quotes from pros within 24 hours.

  3. 3

    Compare and hire at a price right for you.

Request Free Quotes

About Skarlet Cleaning Service

hired 82 times on Thumbtack

I am a professional house cleaner and carpet cleaner. I have 10 years of experience. I do move-ins, move-outs, spring cleanings, attics, garages, bathrooms, large jobs or small. I have a Sapphire Scientific Model 370ss hot water extractor carpet cleaning machine. It will do an AMAZING job on your carpets and rugs. My helper and I do all the jobs ourselves, but I am always in the home working!

Location

Charleston, SC 29406

  • Social security verified
  • Background check
  • Name verified
  • Address verified

Reviews

Back to Top
  • 5/5 stars

    Skarlet and her team are pleasant, professional and hard working. They do great job cleaning my home.

  • 4/5 stars House Cleaning (Recurring) Verified Review

    Skarlet's team do a great job and are more than willing to take direction if there is something specific I'd like done. There is a language barrier on some occasions when Skarlet doesn't accompany her team but so far it hasn't been an issue. I'm happy to recommend their services.

  • 4/5 stars House Cleaning (One Time) Verified Review

  • 4/5 stars Apartment Cleaning Verified Review

    Skarlet and her crew did and excellent job in my town home. My family and I were moving in and they cleaned the place from top to bottom, and even in the corners. They made it feel fresh and brand new. I would defiantly hire them again.

  • 5/5 stars Apartment Cleaning Verified Review

    They did an excellent job at cleaning my apartment sad to say it has never been this clean since I moved here. It smells great, everything looks perfect, dishes were washed without me asking and bed was made even though it wasn't requested. They exceeded all my expectations will definitely do business again.

  • 4/5 stars House Cleaning (One Time) Verified Review

    Professional deep clean and was easy to work with. Would definitely recommend and plan to use again! Thanks Skarlet!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet's team has tackled multiple houses of mine. They are efficient, thorough and a joy to work with. They can knock out a house quickly, while making it shine anytime, whether it's a light day-to-day cleaning or a deep move-out cleaning. I highly recommend Skarlet Cleaning Service.

  • 5/5 stars Apartment Cleaning Verified Review

    Skarlet was amazing. I needed help that day due to arriving at a very dirty sublet. She showed up on time, left the place beautiful and clean. I paid with PayPal from work it was seamless. I highly recommend Skarlet!

  • 5/5 stars Move-in or Move-out Cleaning Verified Review

    Skarlet and her team did an amazing job on my move out cleaning job! The house looked spotless and like new, I will definitely use her in the future as well as recommend her to everyone I know. I guarantee you will not be disappointed in her work!!!!! Alana Armstrong

  • 5/5 stars

    The most superior cleaning service I've ever used. I won't use anyone else. This company is thorough and does an amazing job every time!

  • 5/5 stars

    Skarlet has been cleaning my house for almost a year, she is very thorough. I love how the house smells when I get home from work.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Very responsive and timely. Does what she says she's going to do. Accepts feedback and makes any necessary adjustments to service. Skarlet and her crew are very respectful of our home!

  • 5/5 stars House Cleaning (Recurring) Verified Review

    Skarlet and her crew do an exceptional job for me. Always on time and very detailed. She takes pride in her work. Very trust worthy.

  • 5/5 stars House Cleaning (One Time) Verified Review

    She has always done a great job for me; affordable and friendly!

  • 5/5 stars

    You will never meet a more honest and hard working person. I trust her 100% and she does an amazing job. Highly recommended!!!!

  • 5/5 stars

    It was the best cleaning I have ever had. Unfortunately I lost my phone and number and would love to get them back to my house. They were absolutely amazing!

  • 5/5 stars

    Skarlet and her team are great! My house has never been cleaner!

  • 5/5 stars House Cleaning (Recurring) Verified Review

    Shows up regularly on schedule and completes job

  • 5/5 stars House Cleaning (Recurring) Verified Review

    Very accommodating to our schedule, fantastic job, goes the extra mile to ensure the job is done properly! Would highly recommend her to everyone! 5 star service

  • 5/5 stars

    Skarlet is absolutely wonderful! She and her girls do a very thorough job and hit all the details... Windowsills, blinds, baseboards, corners, etc...I have been using her service since last year and she has
    Never missed a cleaning day- never not shown up. We LOVE her!!!

  • 5/5 stars

    Skarlet and her team are awesome. They are very trustworthy and my house has never been so clean. I would highly recommend her services.

  • 1/5 stars

    We signed a contract with Skarlet Chavez on 12/16/14 to clean our office after seeing the numerous reviews about how great of a job she does. She was scheduled to be here bi-weekly either on Saturday or Sunday (since we are closed). The first cleaning was great. However, after the initial cleaning, we were not very pleased. Dusting was not done like we agreed. Everything was moved off of the desks so she would not have to even move anything around. Basically, we paid to have the trash taken out, when she showed up. Like I stated, she was scheduled to come bi-weekly and numerous times she did not show up and did not contact us to let us know she would not be coming. We had something important going on the week of 5/18/15 and needed the office cleaned prior to that date. She never showed up after not showing the 2 weeks prior. We contacted Skarlet and asked if somebody could please come clean it ASAP since it had been 3 weeks since it was "cleaned" and asked why nobody had contacted us or even let us know they would not be coming. She apologized and stated she would send Robert in to clean it that night (5/18/15). We came in the next morning, nobody had come to clean again. I called her once again and again was told she didn't know why he didn't show up and assured me it would get done that night. We came in on Wednesday morning and again the office was not cleaned. I contacted her once again and asked her what was going on. She informed me that her worker had informed her he was no longer coming to clean the office. I reminded her of the agreement we signed with her that stated she would give us a 30 day notice. The contract written out by Skarlet Chavez apparently does not seem to have any meaning to her. I then asked her to return the key we gave her. She still has yet to return it. We were very disappointed with the work, work ethic, and overall experience. I guess if you are looking for a one time cleaning or every once in a while type of service, she would be a great choice. Other than that, I would not recommend this cleaning service to anybody.

    Skarlet C. from Skarlet Cleaning Service replied to this review on June 9, 2015:

    As I explained to you, my employee said he returned the key to you. I explained this to your secretary. You had ample time to find a new service. I am sorry we were not able to continue the service, but I could not find any cleaners that would do the job for the altered price. Again, Robert turned in the key and informed you that he could no longer do the service.

  • 5/5 stars House Cleaning (Recurring) Verified Review

    Very professional. Shows up when she says she will and is very detailed when cleaning the house. All pro's no con's!

  • 1/5 stars House Cleaning (Recurring) Verified Review

    i never hired this individual!

  • 4/5 stars House Cleaning (One Time) Verified Review

    Very nice lady and her team were very professional. Maybe our project was just too big or my expectations were too high, but many surfaces still needed work and quite a few drawers didn't get cleaned. I would use them again as I liked them and trust them, I should have been more specific in my standards/expectations.

  • 1/5 stars House Cleaning (One Time) Verified Review

    I am posting this review to save anyone else from having the experience I had. Being in a service industry myself, it's always upsetting to receive horrible service. See below:
    1. She tried to re-schedule 30 minutes before she was supposed to be at my house, not by calling me but by contacting me via thumbtack. She was late by the time I finally convinced her there was no other day I could do it.
    2. She quoted me for a deep clean of the house at $120. When she got here she upped it to $200. I told her that if I paid the additional amount above what she originally quoted I expected the house to be spotless. She assured me that the baseboards, walls, doors ect would be cleaned. I cannot see that any of this was done at all.
    3. Worst of all, she pulled up part of my carpet with her vacuum cleaner and then refused to accept responsibility for it.

    Based on her reviews, I was hoping for a good experience, and was very disappointed. I'm out $200 and all I got for it was a damaged carpet. Strongly advise to find someone else.

    Skarlet C. from Skarlet Cleaning Service replied to this review on March 15, 2015:

    Ms Blair,

    I am sorry you were not happy with the service. But, let me clarify a few points for you:

    1. We did a fabulous job or you would not have paid me after the job was done.
    2. You rescheduled 2 times after we already had an appointment scheduled.
    3. Your carpet was coming up by a thread at the intersection of two separate pieces of carpeting. It was already like that.
    4. You agreed to the price before we started. Everything that you asked us to do - we did. I know because I was there.
    5. You called me on the phone the next day and called me f_cking stupid and other names that I can't believe a professional lady would say. It was completely humiliating.

    You were completely wrong in your assessment of the service and for the horrible things you said to me. Good luck.

  • 5/5 stars House Cleaning (Recurring) Verified Review

  • 5/5 stars House Cleaning (One Time) Verified Review

    Superb work! 100% satisfaction and she went above and beyond!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Fast service, flexible to meet our schedule and professional service

  • 5/5 stars House Cleaning (One Time) Verified Review

    Miss Gonzales was very flexible and accommodating to what I needed. She was prompt to respond and very respectful. Her team did a great job cleaning, the house looks and smells amazing. They truly did pay attention to detail and gave the house a deep cleaning.

  • 5/5 stars House Cleaning (One Time) Verified Review

    They did a wonderful job in a fast time.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Arrived on time and did a great job. Would definitely use again. Thank you!!

    Skarlet C. from Skarlet Cleaning Service replied to this review on December 24, 2014:

    You are welcome Miss Caitlin. I would love to come back again.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Most excellent.
    Professional
    Prepared
    Amazing

    Skarlet C. from Skarlet Cleaning Service replied to this review on December 13, 2014:

    Miss Deanna,
    Thank you so much. That was very kind of you.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Showed up on extremely short notice. Came with two helpers and they did an extremely effective (and efficient) clean in under two hours! Would definitely hire again.

    Skarlet C. from Skarlet Cleaning Service replied to this review on November 23, 2014:

    Thank you Miss Elana. I'm glad I could help you out.

  • 1/5 stars House Cleaning (One Time) Verified Review

    She didn't call to tell me she wouldn't be there like originally scheduled. I had to contact her. After waiting for almost 4 hours and her still not show up, I told her to not worry about coming. Very disappointed!

    Skarlet C. from Skarlet Cleaning Service replied to this review on November 22, 2014:

    I was very late and I apologize. It was my fault.

  • 5/5 stars Carpet Cleaning Verified Review

    Not being done until DEC 1

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet and her team were wonderful! They cleaned nooks crannies and corners....our bathrooms have never sparkled so bright! She is so kind and does VERY good work. She is now coming twice a month and I am thrilled!

    Skarlet C. from Skarlet Cleaning Service replied to this review on November 20, 2014:

    Thank you Miss Amy. It was a pleasure to meet you and I appreciate letting me come back.

  • 5/5 stars Carpet Cleaning Verified Review

  • 5/5 stars House Cleaning (One Time) Verified Review

    I met with Skarlet last week. She was on time, professional, and very informative as to what she will do for us. I have no doubt she will do a great job.

  • 5/5 stars House Cleaning (One Time) Verified Review

    She was fantastic - showed up with 1/2 day notice, cleaned home AND carpets at same time! Did a great job. Amazing and super convenient.
    THANKS SKARLET!

    Skarlet C. from Skarlet Cleaning Service replied to this review on October 17, 2014:

    Megan, thank you for giving us the opportunity. It was nice to finally meet you. You were a pleasure to work for.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet and crew did a great job cleaning. My house smells so nice now! They even moved some of my clutter to clean under it, which is more than cleaners I've had in other places have done. Highly recommend them.

    Skarlet C. from Skarlet Cleaning Service replied to this review on October 16, 2014:

    Thank you Melissa. You were a pleasure to work for. If you ever need us - give us a call!

  • 5/5 stars House Cleaning (One Time) Verified Review

    I've been in my condo for about a year and have not reached out to a professional cleaning service until now. Skarlet and her team provided a deep clean service of the entire 1400 sqft condo in about two hours and the place looks amazing! I'm most impressed with their work in the 2 bathrooms. I was planning on re caulking around the tub because I couldn't get it to look clean, but Skarlets magic made everything look white and pristine! The entire place is dust free (for now) but when entropy kicks in, I'll very likely call Skarlet for her help. Thanks again Skarlet!

    Skarlet C. from Skarlet Cleaning Service replied to this review on October 13, 2014:

    Mark, You are so very welcome! It was a pleasure to serve you. If you ever need me - just give me a call!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet and her team were awesome!! They were on time and left my home in pristine condition! I will definitely be calling her again!!

    Skarlet C. from Skarlet Cleaning Service replied to this review on October 11, 2014:

    Miss Tia it was my pleasure to work for you. Call me any time you need me. Thank you so much, you are wonderful.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet and her team did an AMAZING job cleaning my carpets and home! I have four small children and Skarlet was able to remove all the smudge prints from my cabinets/kitchen area and throughout the home.She paid close attention to detail(baseboards, ceiling fans,corners,etc) and made the downstairs hardwood floor shine again! she took extra tender care to clean the antique furniture we have as well. Skarlet was able to make my home look beautiful for my family who was visiting out of state. (And yes Skarlet,the house passed my grandmothers inspection!!!!)
    I wish I would have found Skarlet sooner,as we will be moving out of state soon. I will be calling her back for a move out clean though,and have told several friends already about what EXCELLENTservice (at an extremely affordable price )we received!

    Skarlet C. from Skarlet Cleaning Service replied to this review on October 11, 2014:

    Melissa, what can I say? You're words are incredibly kind and sweet. I enjoyed meeting you and your beautiful family. I look forward to seeing you all before you move back to TN. Thank you so much.

    Skarlet

  • 5/5 stars House Cleaning (One Time) Verified Review

    she is amazing!!! very thorough and professional. I will be using her again and again. I highly recommend her.

    Skarlet C. from Skarlet Cleaning Service replied to this review on September 29, 2014:

    Chris, your words are very kind and greatly appreciated. Thank you for putting me on a regular schedule, and you are a pleasure to work for. Thanks!

  • 1/5 stars House Cleaning (One Time) Verified Review

    never showed up for service and as a result my new tenant had to clean place and might actually move out as a result. Stated was going to clean place and never showed up. Unacceptable!!!

    Skarlet C. from Skarlet Cleaning Service replied to this review on September 28, 2014:

    John, as we talked, we showed up and did a fabulous job. You have black mold on your bathroom, this cannot be removed. Your property manager will vouch that we were there. Mr. John called me and called me an illegal immigrant, which I am not, and threatened me. I work hard. I don't think John ever had any intention to pay. I stand behind my work. I have NEVER not showed up for a job. His behavior was terrible.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Skarlet did a complete move in/move out house and carpet cleaning. She did a fanstasic job - the place really dirty and it sparkled when she was done. Very thorough and detail oriented. I'll be calling her again!

    Skarlet C. from Skarlet Cleaning Service replied to this review on September 28, 2014:

    Thank you so much Miss Nancy, I really appreciate your kind words.

  • 4/5 stars House Cleaning (One Time) Verified Review

    She did a great job and was able to come the very next day

    Skarlet C. from Skarlet Cleaning Service replied to this review on August 13, 2014:

    Thank you Mrs Teri it was a pleasure meeting you and cleaning your home, I look forward to returning.

  • 5/5 stars

    I am very happy with the services they provide. They do a fantastic job. I can tell you that you will not be dissappointed with their job performance. I can finally concentrate on others aspects of home and business. Thanks Skarlet!!!

    Skarlet C. from Skarlet Cleaning Service replied to this review on January 2, 2013:

    Thanks so much for the kind words!

Question and answer

Q. What types of customers have you worked with?

A. Our most common jobs are residential and apartment cleaning. We also steam clean carpets with our truck-mounted Sapphire Scientific 370ss hot water extraction machine. We also clean condominiums and rental properties.

Q. Describe a recent project you are fond of. How long did it take?

A. I cleaned the house of a customer who has been with me since the beginning. Her economic and living situation has changed, soshe no longer requires bi-weekly cleaning. But on short notice for the 4th of july holiday, she texted me and said "Skarlet help! I need you to clean my house!". Even though I had plans already I could not let Miss Meredith down, she is like family, so I went over and did a bang-up job for her. She was so happy and thanked and hugged me. These are the kind of people that I like to help.

Get started »
Let us introduce you to pros.