FAQs
- What is your typical process for working with a new customer?
When dealing with a new customer, I try to get a feel for what they are like, I am an outgoing person which I believe is vital to working with the public. I listen intently to their expectations of the project and their concerns. I always walk my customers through the process of what will take place before, during and after their project, what they can expect from myself as well as my employees. My customers can reach me any time of the day or evening, any day of the week with any questions and concerns they may have about their project, I make myself available to my customers. My customers know that at any time they have any questions, I am always available to speak with them even after typical business hours.
- What types of customers have you worked with?
PHS has worked with various types of people from various backgrounds and budgets. From the first time homebuyer to the experienced homeowner looking to upgrade their home or HVAC system.
- Describe a recent project you are fond of. How long did it take?
No one particular job stands out because I'm proud of all my work.