FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
New customers have the option to receive a free carpet cleaning up to 200 sf when they purchase a deep clean service. It does not have to be on the day of the cleaning, if you would prefer to hold on to it and have it done on a future date we would be more than happy to come back. We also offer a veterans discount. Veterans are asked to show paperwork proving this before the discount is applied.
- What is your typical process for working with a new customer?
The process is simple and straight forward. You will be given a checklist & details of the cleaning or pressure washing service that is completed, attached to the checklist will be a service agreement that you are asked to sign. You will have the option to add on or customize if you wish. You will have a copy and we will have a copy for our records. Payment is requested on the day of service and can be paid online. We do not accept checks as a form of payment, this is also stated on our website. Monthly and weekly customers receive a discount on standard and deep cleaning services.
- What education and/or training do you have that relates to your work?
We have more than ten years of experience in the cleaning industry.