I have been trying to think of the best words to use regarding this company. First, let me say that I have terminal Cancer which does not allow the most appropriate words to flow as they once did before.
I am 47 years old. For the most part of my adult life I've come to realize that it is a rarity to still be able to find a company that continues to provide such individual attention such as this business.
These two men have shown me compassion, kindness, and a work ethic that is rarely still seen in today's environment. They have never been too busy for any of my questions or issues.
I must say that I have a concern that a group of few Southerners will not embrace people that are from outside the tri-state area, thus not giving people from all across America a chance to prove their success. I emplore you to overlook the simplistic attitude of only doing business with the people from the South and see for yourself the astonishing work that these men are capable of doing.
Without knowing, I made the job harder for them as I originally stated. I had already been given a quote for light tile and light grout. I ending up changing the work order to black tile with black grout within a solid white bathroom. The black grout was impossible to keep from not getting everywhere. While it turned out beautiful, the black grout made a huge mess against that all white bathroom. The clean up was immense. Never once did they complain.
They were also very cordial to my mother and all the other visitors I had that day.
It's just those small details that makes a company stand above the rest.
I did have a problem that night that the tile was installed. However, the problem was not with the installation. The problem was due to my 30 year old commode. It was something that if I was given the instructions over the phone, I possibly could have taken care of the problem. In no fashion or manner were they going to let that happen. The issue occurred on their watch and they were going to make it right. They said that they would be at my house the first thing in the morning; and they were. I live in Belton, SC. The company is located in Greenville, SC. So, there was some traveling involved. They repaired the minor problem, that again arose from my commode. No other charge was incurred. I must thank them for helping me.
I plan on using them for most all of the projects that I have in my mind that I would like to complete before my life ends. This company, with these two wonderful men, will play a huge part in helping me complete as many goals in my home as possible.
Thank you Integrity Solutions. I see a long future in doing business with you.
Kristy M. Cheek