Alvin Harrison - IT Services

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Introduction: I started in 1999 working in Information Technology. I achieved my Bachelor of Science in Information Technology in 2002. 2019 begins my 20th year providing great customer service while resolving users’ computer issues, small and large. I have resolved thousands of issues with all major brand desktops, laptops, printers, and other hardware. This includes Windows and Mac Operating Systems. Over the last 7 years I have repaired hundreds of LCD-HD TVs. I pride myself on providing great customer service to all my customers when resolving their PC problems. Some of the services I provide include: * Desktops and Laptops - Windows & Mac - software installations and updates - operating system re-installation - hardware parts replacement * TV Repairs - LCD-HD, DLP-HD - Problem Diagnosis - Parts Ordering & Replacement - TV Firmware Updates * Networks - installations and maintenance - business and residential

Overview

Hired 5 times

Background checked

1 employee

15 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Venmo.

Reviews

Customers rated this pro highly for value, professionalism, and work quality.

Exceptional 5.0

6 reviews

5

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Read reviews that mention:

Luretta F.

Oct 6, 2019

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Hired on Thumbtack

Alvin was prompt and on time. He went to work right away and discovered the issue I was having with my laptop. He gave me the best prices possible and other options as well that would allow me to save money and at the same time get my laptop repaired. He got my device repaired quickly and correctly. I will always call on him for all of my PC needs and will most definitely refer him to all of my friends and colleagues. Thanks Alvin!

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair

Earl B.

Jul 15, 2015

Mr. Harrison (Al) does an excellent job in solving any computer problems. He is honest, trustworthy, and performs his job in a professional manner. He is someone that I can highly recommend for all your IT services.

Monica C.

Dec 18, 2015

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Hired on Thumbtack

He was very professional and I would recommend him to anyone needing help with their computer issues.

Computer Repair

James R.

Nov 17, 2015

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Hired on Thumbtack

Mr. Harrison contacted me right away and when he came to resolve the problem with my laptop, he did over and beyond what was needed to be done. He also gave me some pointers that I didn't know about, very polite and pleasent. I would highly recommend him to someone else. Thank you mr. Harrison for your time and patience.

Computer Repair

John L.

Jul 15, 2015

Alvin did an excellent job working on my computer. He was thorough, knowledgeable, reliable, helpful, & professional. I was quite pleased with his service & highly recommend him to all.

Credentials

Background Check

Alvin Harrison

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
That they are hiring a seasoned IT Professional with multi-year corporate IT experience who will complete the job at a very competitive price-for-service point.
What is your typical process for working with a new customer?
My Typical Process with a New Customer Consist of: - Arriving and Introducing myself to the Customer at their Location - Analysis and Diagnosis of the problem - Informing Customer of my Findings and Resolution - Resolving Issues During that Visit if Applicable - Returning to Customers' Location After Receiving Ordered Replacement Parts Needed to Resolve Issues
What education and/or training do you have that relates to your work?
My Education and Training include: - Bachelor of Science in Information Technology from University of Phoenix in New Orleans - 20+ Years Installing and Repairing Desktops, Laptops, Printers - 7+ Years LED-HD TV Diagnosis & Repair - 12+ Years Cell Phone Setup and Repairs - 6 Years Windows Server hardware and Software - 5 Years SAN Management & More