|Sunday||8:00 a.m. to 4:00 p.m.|
|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
|Saturday||8:00 a.m. to 4:00 p.m.|
EK Services, LLC
About this pro
Kristie B.Aug 23, 2017Verified
EK Services is clearly a five star company in all aspects. Super communication, product knowledge, fast delivery and on time installation by two super installers who were fast and careful of our home and lastly great pricing. They will be called the next time I have any HVAC issue. GeorgeNov 26, 2016Verified
Our heat pump died on a Saturday morning. I filed a service call and a claim with Select Home Warranty. The contractor Select had sent to repair the unit "condemned" the old machine and hoped Select might replace it for us (as many home warranty policies promise). Select Home Warranty denied to pay a penny - nothing for repair, and certainly nothing for replacement. Realizing all would have to come out of my wallet, I looked at Thumbtack for a list of the most popular HVAC contractors in Charleston, and even a few I had never heard of. I then called to set up appointments for six different representatives to come to our home and give us an estimate. I told each representative that I was looking for the proper sized unit and a great warranty for the best price, so I needed their lowest estimate up front. And, since we are caring for my 87 year-old mother with Alzheimer's, I would need the work done by the following Tuesday...colder weather was coming. Laurie at EK Services offered us the lowest quote (over the phone!), then scheduled the owner of the company, Eddie, to come out and meet with us. Eddie matched all services, equipment, and warranties promised by his competitors, and at a much lower price. The following Monday Eddie and his crew arrived, on time as promised, and they began taking our old heat pump out. A few hours later we were up and running with a much more efficient, brand new Goodman unit. The EK Service crew was fast, very friendly, professional, and, best of all, considerate of my financial worries. Yes, I would refer EK Services to my closest family, friends...even everyone up and down my street. J. Mong West AshleyNov 10, 2016Verified
Spoke with 8 different electrician and none of them were as responsive as EKAug 5, 2017
Excellent work - knowledgeable electricians who are prompt, clean courteous and deliver quality work (the work is done right and it's done the first time!)Jun 13, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Yes our service call for HVAC is $95.00 and this covers troubleshooting the system for the problem and in some cases small parts are covered in this amount. Those might include air filters, repairing burnt wires, fuses and contactors. Our service call for Electrical calls are $85.00 per hour.
- What is your typical process for working with a new customer?Our working ethic is the same for established customers and new customers. That would be providing affordable pricing, dependable service and quality work.
- What education and/or training do you have that relates to your work?Our supply houses offer classes on new technology and products that I attend to keep up to date on this ever changing industry.