- What should the customer know about your pricing (e.g., discounts, fees)?
my estimates are always high but I always do worst case scenario and most of the time the actual cost is a lot less I do this so customers don't get hit with a unexpected expense and my hr rate is based upon quality help my team members are skilled trustworthy professionals that don't steal are do drugs I don't tolerate that behavior and I pay my team members because they are worth it
- What is your typical process for working with a new customer?
Most of the time I like to meet face to face to learn exactly what they are expecting me to give them as a finished project and to know who I am working for after finding out the job description and details I like to talk about money I expect my customers to buy the material before we start I will gladly get the materials needed for the job after my customers give me the money to purchase them I don't ask for money for time unless it's tree removal are another specialty job but it's never the full amount and after that the team starts to operate.
- What education and/or training do you have that relates to your work?
school of hard knocks with a major in fix it right before you walk off