Jessica baked some cakes from me a few mths ago and all was well, I gave her great reviews, no issues. I assumed I found me someone to do all my baking needs- special occasions. I messaged her on FB a mth ago with 2 orders for birthdays coming up in my family, sent her pictures- it took her a while to respond, she finally did and said she could bake them. I never received a invoice to pay her, so contacted her thru FB again- no response, so I decided to call her on my home phone- no response, 2 weeks later I called her on my cell phone she picked right up- I asked her if she wanted to do the baking for me and she stated Yes- sorry I jus havent had the time to respond. But she was responded in a timely manner to all other orders. I go to her FB page wall and ask the same question can U bake the cookies and cake for me- no response again. She was responding and advertising for everyone to put there orders in, meanwhile she never responded to me. Not sure what the communication break- down was or why I was being deliberately ignored. Since this is food we are dealing with I decided to cancel the order due to non- professionalism at its highest. Jessica never responded to the cancellation order. Some things in life deserve no review or response, this needed to be addressed due to I had to at the last minute get someone else to do the baking for me. If she would have jus said I cant do weeks ago, I would have been jus fine with that. This is my honest review of what happened last week. When someone puts in a order they expect the order to be filled or at least respond as to why- not good business at all.Dec 17, 2015
Was a pleasure doing business with Cake It To The Limit. The cake was decorated exactly as I asked, and everyone at the party talked about how good it tasted. I would definately order from Jessica again and would recommend to everyone!Jan 29, 2013Verified
About this pro
Times hired on Thumbtack25
LocationLexington, SC 29073
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Q & A
- What should the customer know about your pricing (e.g., discounts, fees)?Large cookies start at $28 per dzn and minis are $24 for 4 dzn.
- What advice would you give a customer looking to hire a provider in your area of work?.