Hired 16 times
4 years in business
(Eastern Time Zone)
Mon - Sat
10:00 a.m. to 7:00 p.m.
Credit card, Cash
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Rob is very personable,knowledgeable . His work,crew is excellent and proficient. His hard wood flooring is of excellent quality and at a reasonable price. We have had our entire upstairs finished. This includes two bedrooms and a large den area.Aug 20, 2018Review from Facebook
Excellent, professional service from start to finish. (Removed approximately 1000 sq feet of carpet and padding and installed Shaw Laminate. Living Rooms, 2 Bedrooms, Closets and Hallways.)Oct 13, 2016VerifiedFloor Coverings International of Charleston's reply
Marie, thank you for allowing us to help you with this project. It truly turned out beautiful! We hope you enjoy your new floors!
They did a great job for us!! I would recommend them to anyone.Oct 20, 2016Verified
Guys did a nice job! Looks great. They were very neat, clean and respectful. Very pleased to this point! Very much recommended.Mar 22, 2016VerifiedFloor Coverings International of Charleston's reply
Hi Rob, and thank you again for allowing us to help you with your new upstairs carpeting. We hope you're enjoying it!
Rob and Kathy were phenomenonal from the initial visit to the post install walk through. I highly reccomend them for all flooring needs.Jan 29, 2016VerifiedFloor Coverings International of Charleston's reply
Thank you for your recommendation, Tim. We hope you're enjoying your new carpet and your new baby, too! Congratulations!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.