JoAnne's Second Home
It’s free with no obligation to hire
Hired 102 times
23 years in business
Cash, Check, Credit card, Venmo, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Joanne did a very nice grooming for our sweet girl! And she was so gracious and patient with Emmie, who deals with anxiety. She asked multiple times if we were happy with each step of the process. And readily trimmed any area that we thought needed a little more. She did not rush at all... taking her time all the way through. Very pleased!!!Apr 21, 2020Verified
I needed a cat sitter on short notice, and JoAnne quickly responded to my request and set up a meet and greet promptly. She was professional yet friendly, and I was comfortable having her in our home to care for PyePye. I would use her again and can recommend her services!Jan 22, 2020Verified
My mother owns a cute little “shitzu” and I wanted to give her a nice surprise by having someone come to her home and groom her dog... I chose this person because the reviews were decent... I asked my mom about her experience with “JoAnne’s Second Home” and she didn’t want to say much... I knew from that moment that she was disappointed... I came next day to witness “JoAnne’s Second Home” style and my intuition was what I expected... I am not gonna say much either but she want be called again... Hope she sharpens her dog grooming skills...Feb 14, 2020VerifiedJoAnne's Second Home's reply
I am sorry that your mother was not satisfied with my work. I’ve often had great reviews unfortunately I cannot please everyone I guess. Before I leave I always ask is there anything that you want me to change is there anything else I need to do. If they tell me that everything is fine and looks great and I live assuming that they are happy with the work. I am very sorry that she was unhappy.
excellent and professional grooming , friendly and knowledgeableDec 12, 2019Verified
JoAnne is a perfectionist. She took the time to perform an outstanding grooming of our Westie. She related quite well to our dog and has 20 years of experience.Nov 26, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is according to each individual service and is always negotiable
- What is your typical process for working with a new customer?I like to meet with the client and their pets to first establish if there is a bond with the animal i will be taking care of.
- What education and/or training do you have that relates to your work?I am a nurse, also a certified dog groomer,