eHorizons Designs

5.0
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(51)
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51 reviews
5
96%
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Customers rated this pro highly for responsiveness, value, and punctuality.
  • Don W.

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    Dec 19, 2017Verified
  • David K.

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    By far the easiest process I have ever gone through to develop a logo. I was impressed with how easily my ideas and feedback were understood and converted to the final project. I loved the final deliverable and I have raved about the value, professionalism and speed of which we completed our project. Will definitely look ehorizons for future work. Thank you!

    Oct 31, 2017Verified

About this pro

Customer service and client management is a dying trade. As a client, your happiness and satisfaction determines my longevity in this industry. This is one of the reasons we offer so many revisions with our projects. If youre not happy with a design, we work until its perfect. And thats something to remember. Designs are typically evolving processes. We start with an idea and make little tweaks and revisions and refinements until the design is born. There are many aspects of this job that are just incredibly rewarding. The creative aspect makes the job feel less like work and more like a hobby. Being about to have a direct impact on a client's satisfaction is very rewarding also. This is the job I was meant to be doing.

Years in business

6

Times hired on Thumbtack

76

Number of employees

4

Background check

Completed
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Photos and Videos

33 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      I ask for half upfront. For larger projects. Designing anything from the very beginning takes a lot of time. The actual designs have value. The creative process flows so much more freely when I dont have to worry about getting paid. If you meet me in the middle we carry that burden of 'risk' together.
    • What is your typical process for working with a new customer?
      We try to be as consultative as we can, especially with new customers. With a lot of designs, its hard for a client to communicate their ideas. So we try to explain that some back-and-forth is normal. We'll submit our designs to you. You'll say "Can we try this color or that font?" A good design tends to evolve and as a new customer, its good to have realistic expectations about the process.
    • What education and/or training do you have that relates to your work?
      I enroll in a lot of classes And webinars online to learn new techniques and follow the latest trends.

    Business hours

    Mountain Time Zone
    Sunday8:00 a.m. to 7:00 p.m.
    Monday8:00 a.m. to 7:00 p.m.
    Tuesday8:00 a.m. to 7:00 p.m.
    Wednesday8:00 a.m. to 7:00 p.m.
    Thursday8:00 a.m. to 7:00 p.m.
    Friday8:00 a.m. to 7:00 p.m.
    Saturday8:00 a.m. to 7:00 p.m.
    Coverage Area for eHorizons Designs is about 150+ miles of Colorado Springs, CO.