Simple Solutions, LLC

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Introduction: We are a full service company that can maintain and perform improvements to any facility in addition to cleaning. Unlike other firms we do not outsource our labor. We have the ability to offer contracts to clean, floor maintenance or HVAC repairs. Whatever it takes to keep your facility operating efficiently. I love my job! For that matter, I enjoy business as a whole. From developing an idea for service to offering it and delivering to our customers. I find the challenges fun and rewarding when we make good on our commitment to our customers. We don't just clean, we partner with people that need to make things happen at their facility. They have needs, we meet them.

Overview

Hired 1 time

8 employees

14 years in business

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Reviews

2.0

1 review

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100%

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Cathy M.

Nov 23, 2014

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Hired on Thumbtack

I had a door that needed to be rehung/adjusted, and two other simple tasks. The door is still not right, despite a second visit from Shane's subcontractor and there was no follow up. Both visits had to be rescheduled to Shane's convenience.

Simple Solutions, LLC's reply

What was described as a small door adjustment proved to be a more complex problem since the door was installed incorrectly by someone before us. We did follow up and made a second trip free of charge. At this point, we offered to make the situation right only to be denied by the homeowner. We always guarantee customer satisfaction as we did in this case. We regret the client refused our offer.

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All variables matter. The frequency of service to the level of difficulty. The job may be 17 stories in the air. We evaluate the entire situation and offer solutions to fit any budget.
What education and/or training do you have that relates to your work?
I have certification with the IICRC for water restoration and carpet cleaning. I enjoy taking classes each year to expand on my knowledge of the industry.
How did you get started doing this type of work?
Over time, customers asked if we would do "this" or "that" and over time we began offering those things. Now here we are.

Simple Solutions, LLC

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