Had a problem with water leaking in through a window. Steve Clark came by the same day I spoke with him and gave me an estimate; turns out my window had been installed backwards! He explained what he'd need to do, the cost, and the timeframe. He scheduled the repair for the following week.
Mr. Clark singlehandedly reinstalled my second-story window (removing and reinstalling siding, fixing the flashing, and other tweaks) - did a fantastic job, and came in at the exact time and cost, surprisingly low given that it was an all-day job! Really happy with the service received.