FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for junk removal is based on volume (how much space your items take in the trailer), the type of material, labor required, and dump fees rest assured all dead space will be filled so you can the best bang for your buck. For demolition jobs, pricing is based on square footage, complexity, equipment needed, and disposal costs. We always provide free, upfront, in-person estimates before any work begins.
- What is your typical process for working with a new customer?
My process is simple, transparent, and designed to make things easy. First, I gather a few details about the job and either review photos or stop by for a quick in-person estimate. Once I understand the scope, I provide clear upfront pricing with no hidden fees. If the customer approves, we schedule a time that works best for them. On the day of the job, I arrive on time, complete the work safely and efficiently, and then walk the customer through the final results. Payment is only 100% collected after the job is finished and the customer is fully satisfied.
- What types of customers have you worked with?
I work with a wide range of customers throughout the Tri-Cities, including homeowners, landlords, real estate investors, property managers, contractors, and small businesses. Whether it’s a single-item pickup, a full home cleanout, or a large-scale demolition project, I adapt to each customer’s needs and make the process simple, safe, and stress-free.