FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's very simple, I itemize each project with labor prices and separate material pricing so the customer can pick and chose what they want to be done. I only ask for the materials draw up front. The labor will be invoiced when the itemized project is completed. No half down stuff. I want the customer to trust in me, that's why I have a loyal client list that keeps using me for all of their home improvement needs.
- What is your typical process for working with a new customer?
Most of the time the customer and I would go over the work details, then pricing with options per item of each work project, then start with setting up a work schedule and materials check. After work starts, we would talk about the work in progress so they will feel better about the decision(s) for the work needed. Depending on the scope of the project(s), labor draws will be invoiced till the work is completed.
- What education and/or training do you have that relates to your work?
I do my best to educate myself with the latest building trends out there. Learning what new products and techniques are best to give the professional results customers are asking for.