She was very accessible and continued to follow up after I picked up my computer and had paid for the service. She replaced the hard drive on my wife's iMac with a solid state drive (she allowed me to ship one to her from amazon so there was no extra markup). I am always a bit frustrated when moving to a new drive because some of the applications need to be reinstalled. Also complicating matters, I upgraded from office 2011 for mac to office 365 - I would recommend reinstalling the old software and then upgrading. Also, make sure your data files for your programs (outlook, quicken, etc) are copied over (assuming your drive did not crash) - some of mine were in odd places but it all got worked out with her help.
Nii installed a new power supply to my 8 y/o desktop. I was very impressed about his punctuality and professionalism, which are very important to me. His flexibility and willingness to come to me was another plus! His explanation of my pc issue was thorough and the timeframe for repairs were reasonable. I was very impressed and would not only use his services again but also highly recommend him!!!
I dropped my wife's new mac book while she was out of town, so I reach out to Jamal to see if he could fit it before she gets back. He had it fixed within a day and a half needless to say he probably saved mt marriage lol. Good guy very fast, very knowledgeable, great personality, highly recommend.
I work full-time at a church doing computer support and network support.
This has given me a lot of experience with different repairs and installations. I base my work on a $25/hr fee with a minimum of 1 hr.
We have Prices to meet any budget and we are your one stop computer repair shop. We do everything from minor to major repairs in house. We will pick your pc up if need be for an additional fee of only $10.00. round trip.
We provide technical support for computers, laptops, printers, and network connectivity.
We do wireless and hard line connections.
We also do repairs, maintenance, setups, virus/malware removals and system configurations.