"I contacted James Russell for the installation of a pool liner. The fact that I am taking time to write this review is proof of the wonderful experience I had, as this is the first and only review I have ever written. I have been disappointed by contractors before, so I owe Mr. Russell an apology, as I was weary to trust him at first. It was extremely refreshing though, especially in today's world, to find this man who still believes in doing a good job and holding true to his word. I can not even begin to express how impressed I was with the effort and pride he takes in his work. He was easily accessible, unlike most experiences I have had with contractors in the past, and completed the work for me ahead of schedule. Now, I'm sure that he may not always be ahead of schedule , as I am POSITIVE he stays plenty busy with the quality of his work being as meticulous as it is, but if you are looking for someone you can trust to perform a job with quality results, extremely personable service, and the peace of mind that a handshake is truly all you need to know you will be well taken care of, then I strongly recommend Mr. James Russell for your projects, as I will be using him again for mine, you will not regret it.
Mike - Knoxville Tn"