Current Top Pro
Hired 74 times
21 years in business
Cash, Check, Credit card
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
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From start to finish, these guys were amazing! Communication was excellent and professional. We’ve had carpets cleaned by several companies but this one exceeded all the others. Our carpet seriously looks NEW! We will be using you again. Thank you!Aug 24, 2019VerifiedCarpetmaster's reply
Thank you Amber, we appreciate you taking a few moments to encourage us with your kind words! We look forward to withing with you in your future home 😆
Mike did a great job on my carpet,very informative and explained the benefits of what he was doing as he cleaned. Gave me many tips to help me keep my carpet looking brand new! I would recommend Carpet Master to anyone, great value!Sep 10, 2019VerifiedCarpetmaster's reply
Thank you Brad for your review! We appreciate the the trust you put in us today and are looking forward to working with you again in the future! 😆
Roberto L. d.
My dog ate something that made him sick, and he did poop on give different spots on the carpet in one of our bedrooms. I made contact with CarpetMaster through Thumbtack and they answered fast and they were responsive, save very clear with all my questions. Mike came to our home in the same day in the evening to clean the carpet. He was extraordinarily professional, friendly, explaining everything what he was doing and using. The most important, the result was perfect. The carpet looks like new. I'd definitely use their service again.Oct 1, 2019VerifiedCarpetmaster's reply
Thank you Roberto for such a kind and quick review. We are certainly glad our little loved one is feeling better, and you about the incident also! We do look forward to working with you in the future! 😆
Mike and Roderick were amazing. The arrived on schedule and immediately recommended the best method to clean our living room carpeting. We followed Mike's recommendation and had the prescrub, we have a pet, which removed any potential issues. This was followed by the carpet clean. The carpet looks wonderful, smells great and dried super fast. Carpetmaster is our new floor care company. Carpetmaster is a kind, caring and honest company. Heartily recommend, they won't disappoint.Nov 23, 2019VerifiedCarpetmaster's reply
Thank you so much Lee for your kind words, it was our pleasure to work with you! 😆 We look forward to working with you again in the future
Mike was explaining the whole process of carpet cleaning as he went through.. very friendly. Did not force me to buy additional products..worked with my schedule and with my budget.. very professional!!! I would give 5** for his service!!! Also, i posted his business card incase you want some cleaning services !!! Happy customer!!Feb 23, 2019VerifiedCarpetmaster's reply
Thank you Elvis for your review. I hope we were able to assist making your move a little less stressful!
Michael Stephen Leadingham
- What should the customer know about your pricing (e.g., discounts, fees)?While we run advertised specials not all carpet cleaning jobs require a basic clean or an overall overhaul! We offer to you, our client a pricing strategy (a la cart if you will) and allow you the opportunity to carefully consider your options, then to spend your hard earned dollar the way you choose to spend them. Pretty simple -- we think so 😄
- What is your typical process for working with a new customer?We want to get to know our customer's name so we can treat them like family ( even better in most instances 😆) . This allows us to get to know how we can best offer our assistance to your personal carpet cleaning needs! We take our time to discuss with you right up front about our pricing giving you our best deal instead of you having to ask for it.
- What education and/or training do you have that relates to your work?We are continually in training on every job we do since we come into different situations quite often. We have been trained by qualified professionals and still call upon their expertise when needed.