It’s free with no obligation to hire
Current Top Pro
Hired 46 times
20 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 6:00 p.m.
Credit card, Cash, Check
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
10 photos and 1 video
From start to finish, these guys were amazing! Communication was excellent and professional. We’ve had carpets cleaned by several companies but this one exceeded all the others. Our carpet seriously looks NEW! We will be using you again. Thank you!Aug 24, 2019VerifiedCarpetmaster's reply
Thank you Amber, we appreciate you taking a few moments to encourage us with your kind words! We look forward to withing with you in your future home 😆
Mike was very quick to respond to my same day service request and worked me into his busy schedule! Carpet master was very professional and communicated with me throughout the day to make the job more convenient for my schedule (not usually the case with other companies).... Mike was extremely courteous and professional and the work he did seemed above and beyond with the carpet master 5 step process. We have already recommended carpet master to everyone in our neighborhood through our homeowners web page! Highly recommend this company!Aug 27, 2019VerifiedCarpetmaster's reply
Thank you Greg for your kind review, we are happy to have been able to take care of your needs on such a short notice! We thank you for posting on your neighborhood page, that means a lot to us!
Mike did a great job on my carpet,very informative and explained the benefits of what he was doing as he cleaned. Gave me many tips to help me keep my carpet looking brand new! I would recommend Carpet Master to anyone, great value!Sep 10, 2019VerifiedCarpetmaster's reply
Thank you Brad for your review! We appreciate the the trust you put in us today and are looking forward to working with you again in the future! 😆
The Carpet master reps were Richie and Jessica. they could not have been more helpful! They went out of their way to make sure I was happy with the job they did . They were courteous and went the extra mile!! I will call them again!!Aug 14, 2019VerifiedCarpetmaster's reply
Thank you Susan for your nice review of us! Richie and Jessica both are truly top notch and best of all they actually enjoy their work! We are all happy and encouraged you took a few moments to leave us with such kind words. We definately look forward to working with you again in the future 😆
Roberto L. d.
My dog ate something that made him sick, and he did poop on give different spots on the carpet in one of our bedrooms. I made contact with CarpetMaster through Thumbtack and they answered fast and they were responsive, save very clear with all my questions. Mike came to our home in the same day in the evening to clean the carpet. He was extraordinarily professional, friendly, explaining everything what he was doing and using. The most important, the result was perfect. The carpet looks like new. I'd definitely use their service again.Oct 1, 2019VerifiedCarpetmaster's reply
Thank you Roberto for such a kind and quick review. We are certainly glad our little loved one is feeling better, and you about the incident also! We do look forward to working with you in the future! 😆
Michael Stephen Leadingham
- What should the customer know about your pricing (e.g., discounts, fees)?While we run advertised specials not all carpet cleaning jobs require a basic clean or an overall overhaul! We offer to you, our client a pricing strategy (a la cart if you will) and allow you the opportunity to carefully consider your options, then to spend your hard earned dollar the way you choose to spend them. Pretty simple -- we think so 😄
- What is your typical process for working with a new customer?We want to get to know our customer's name so we can treat them like family ( even better in most instances 😆) . This allows us to get to know how we can best offer our assistance to your personal carpet cleaning needs! We take our time to discuss with you right up front about our pricing giving you our best deal instead of you having to ask for it.
- What education and/or training do you have that relates to your work?We are continually in training on every job we do since we come into different situations quite often. We have been trained by qualified professionals and still call upon their expertise when needed.