FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, and no. If it's something like gutter cleaning, I have a standard pricing quote at $125 to fully unclog gutters and downspouts for a 1500 sq. ft. house or less. Same goes for chimney sweeps. Standard pricing is $145. If if something like roof replacement I would have to measure the entire roof and be sure I know exactly what components exist on roof. I do have a program I use to give me the exact dimensions of a roof if the customer needs a quick quote.
- What is your typical process for working with a new customer?
When working with a new customer, I try and answer any questions or concerns they may have. They don't know me just yet so I try to do all I can to make each & every new customer comfortable and at ease. I don't focus on selling a product or things the homeowner didn't inquire about to begin with. Instead, I focus on the the reason they called me.
- What education and/or training do you have that relates to your work?
I've taken many courses in school (MTSU), related to various construction trades. I've also taken a course in insurance for those who may need assistant with claims. Currently working on taking a course in mold & remediation.