|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Steamatic Total Cleaning & Restoration
About this pro
Excellent customer service and communication! My carpets look great! I highly recommend!Jul 18, 2018Verified
They did a wonderful job! We are very happy with our tile cleaning/sealing.May 22, 2018Verified
They did a fantastic job on our oriental rug and our west elm wool rug!May 1, 2018Verified
They were great. The price was fair and there was little to no mess left over. My mom was here all day during the cleaning and she said they were polite and professional.Apr 4, 2018Verified
They were great. Did the job well. There were a few spots they missed, but came right back out to finish it up and then it was perfect. Very happy.Mar 30, 2018Verified
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?No, every customer is different and every home is different. We price our job on a per customer basis. It is customized to their needs and expectations.
- What is your typical process for working with a new customer?I like to let the customer talk & let me know exactly what they want done. Once they have explained every thing to me, then I ask questions to make sure I understand what their expectations are. After that I give them a firm price quote and explain to them that the only way our price will change is if they, the customer, either add on an area or item or take one off. We do not price gouge and we do not swap & bait like some other companies do.
- What education and/or training do you have that relates to your work?We are Certified with the IICRC which is the Institute of Inspection Cleaning Restoration Certification company. Our certifications are in carpet cleaning, furniture cleaning, mold remediation & applied structural drying, along with water & fires restoration.