BECT IT Solutions

Nashville, TN

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About this pro

We provide residential and small business customers affordable computer repair.

After 17 years of experience in information technology, this company was started to save people money from the other overpriced custom PC building and repair websites. Our goal is to offer customers superior and honest customer service, at a fair and reasonable price.

We also offer PC and Mac repair at a $60 FLAT rate, but if we cannot fix it, you do not pay for it. We offer BECT Computing Remote and Network Security Service for AROUND THE CLOCK PROTECTION for your systems by keeping malware and viruses from compromising your systems. We want our customers to be efficient and not to let the lack of computer knowledge impede their judgment on choosing the right computer to get the job done.

Location

Nashville, TN 37215

Years in business

12

Number of employees

15

Times hired on Thumbtack

81

Reviews

43 Reviews
  • Tara M. Jun 21, 2017
    Network Support Services
    Verified Review
    Mark, my tech, was a gentleman addressed my printer set up and new laptop issues.
  • Vivian S. Jun 20, 2017
    Computer Repair
    Verified Review
    Highly qualified tech arrived on time and solved hardware and malware issues on our pc and Mac computers. We could not be happier with the service provided by BECT computing. They saved us valuable time. The tech was very pleasant, careful, smart and professional. We are recommending BECT computing to all our friends.
  • Liz S. May 6, 2017
    TV Repair Services
    Verified Review
    Prompt & courteous
  • Stephanie J. May 4, 2017
    Computer Repair
    Verified Review
    He was great, very professional and helpful.
  • Jodi S. Apr 6, 2017
    Computer Repair
    Verified Review
    Highly Recommend
    Mark was terrific, knowledgeable, and efficient.
  • David A. Apr 1, 2017
    Computer Repair
    Verified Review
    Professional service call
    Service, knowledge and personality were all excellent. Ryan was patient and handled all issues very proficiently. 4/1/2017
  • Tom G. Mar 25, 2017
    Computer Repair
    Verified Review
    Excellent Work
    BECT IT was prompt, good pricing abd Ryan was grest to work with. Honest and depedable!
  • Janie W. Feb 14, 2017
    Technology Support Service
    Verified Review
    Good! Did have to call to come back and they did charge extra in addition to hourly rate to clear hard drive by Ryan was GREAT!
  • Leaanne S. Jan 22, 2017
    Computer Lessons
    Verified Review
    Thanks
    Thank you to Ryan Zaw. This is the best $ I've spent on technology to date. You answered all of my questions by teaching me how to make better use of my computer. I appreciate your professionalism and efficiency. It was a pleasure to meet you. Will definitely call again if I need further help.
  • Deborah P. Jan 17, 2017
    Polite and Professional
    The technician, Ryan, was so polite and professional. The pricing was very reasonable. The service called when the tech was on the way to our house and the arrival was in the early part of the time frame provided. So happy to have found this service and we will use their services in the future.
  • Nefie E. Jan 12, 2017
    Computer Repair
    Verified Review
    Not for the sensitive of smelling!
    There was not much that could've been done to solve my computer problem other then buy new hardware. Besides that..the tech fellow was nice enough but LITERALLY smelled like feces. It was pretty terrible and I didn't want him really touching anything in my home. The smell lingered 20 minutes after he was gone. It has nothing to do with his technical prowess, but when you're inviting someone unknown into your house, and this is what you get with it- it can definitely be a little off putting!!
  • Eva C. Jan 11, 2017
    Computer Repair
    Verified Review
    I will stick with this company!!
    The technician was on time, and diagnosed the problem in short order. I do need a part, which will ordered by the company, and installed, probably next week.
  • Pierre G. Dec 10, 2016
    Computer Repair
    Verified Review
    A good choice for computer repair.
    The technician was on-time and very professional. He evaluated both my Apple and Windows computers and was able to determine the issues and offer me suggestions and tips for fixing the problems.
  • Jim G. Aug 19, 2015
    Computer Repair
    Verified Review
    Ryan was always in the expected time frame he was very knowledgeable and got the laptop repaired in a very timely manor
  • Camille W. Aug 18, 2015
    Computer Repair
    Verified Review
    My only complaint is that there was no mention of possible other fees from the start. My suggestion is that when you start the initial conversation with a person about fixing their computer, that you mention what you have found to be true in your experience. I.e. say you find that 80% of computers end up needing this 'extra thing (malware protection etc)' and that may cost you $30 extra. I would have been more prepared for that extra cost had I had any knowledge of it. In the end it was still less expensive than Geek Squad, but not by as much as I would have hoped. The results, however, were stellar so I'm giving you five stars just based on that. Thank you for saving my niece's computer from certain death, a stress induced aneurysm, and the total annihilation of a college career before it even begins.
    Ryan Z. Aug 18, 2015

    Camille, thank you for your review and the suggestion, we really appreciate it! We apologize for the inconvenience for the service fee adjustment. The quotes on Thumbtack are estimates based on the problems documented by the customer. While some virus cases are different there are extra precautions that have to be taken to correct any problems not made aware to our service team. We always accept suggestions in improving our service for future customers. Have a wonderful day!

  • Tia C. Aug 8, 2015
    PC Computer Repair
    Verified Review
  • Kerri L. Jul 25, 2015
    Computer Repair
    Verified Review
    Timely and efficient. Answered all of out questions, and really took the extra time to make sure he was able to get all of the possible information off of my corrupted hard drive - even though he had to do it one small file at a time!
  • Patricia Q. Jun 30, 2015
    Computer Repair
    Verified Review
    I am very happy with Ryan's help. However, as luck would have it I needed to scan a letter to my computer and it wouldn't do it. So, maybe we overlooked that. But, I need to do that. I will try to fax this letter and see if that works. We didn't test it.
  • Michael F. May 31, 2015
    Computer Repair
    Verified Review
  • Chariie K. May 30, 2015
    Computer Repair
    Verified Review
    Ryan was on time and did a great job of diagnoising issues with computer and began to fix, explaining issues as he preceeded-good job.
  • Amie T. May 24, 2015
    Computer Repair
    Verified Review
    Excellent service! Highly recommend these guys. Clean, courteous, informative, and fast. And my computer is functioning perfectly!
  • Amy M. May 1, 2015
    Data Recovery Service
    Verified Review
    Ryan was great to work with. He was prompt and responsive.
  • Svet S. Apr 19, 2015
    Data Recovery Service
    Verified Review
    Ryan was prompt, curteous, professional and effective. Got rid of massive infestation with lower level trojans without having to reinstal the system. Also was very nice to advise me re future virus protection. Highly recommend him
  • Jo H. Mar 6, 2015
    Data Recovery Service
    Verified Review
    Prompt, knowledgeable, courteous. Will definitely call Ryan again!
  • Kyle P. Feb 14, 2015
    I was experiencing sudden system crashes which was traced back to a faulty Hard Drive. The repair was even quicker than I expected and fixed everything. My only complaint is that I was not communicated with regarding erasing my previous hard drive and it wasn't transferred over, but I suppose that's alright since it was the only way to fix it. Thanks to BECT!
  • Pat M. Jan 23, 2015
    Data Recovery Service
    Verified Review
    Very understanding of my specific dilemma with need to recover hard drive data, necessary to the running of my business. Hopefully that will be successfully completed tomorrow. Will call again!
  • Bob C. Sep 20, 2014
    Computer Repair
    Verified Review
    We have an appointment set. I will post a review after the appointment and work is complete.
  • David S. Sep 8, 2014
    Computer Repair
    Verified Review
    I cannot evaluate Ryan' work because the project turned out to be more expensive than I had anticipated, and I have dropped it for now.
    Ryan Z. Sep 9, 2014

    David, I am sorry that your current computer project is over your budget. We can still do a FREE initial consultation on-site. We also have current desktop computers possibly within your price range with a 5 year warranty: http://bectcomputing.com/375-675-desktops.html. Please call for any further questions: 615-290-5787 www.bectcomputing.com Have a great day!

  • Kristin H. Sep 5, 2014
    Computer Repair
    Verified Review
    This guy rocks! Explained it to me slowly and in a way I could understand and didn't get annoyed at my 2 year old underfoot! Very reasonably priced and polite and taught me how to keep it from happening again- my hardware problem.
  • Denise B. Aug 23, 2014
    Computer Repair
    Verified Review
    Technician arrived as promised. He was very professional and got right to work. He explained each step to me as he was performing them. He explained to me what the problem was with my computer and what future steps I can take to prevent a virus again. An electronic receipt was emailed to me shortly after the technician left. I would highly recommend Bect It Solutions to anyone. Tech left his business card with me and I will certainly pass his name to others.
  • Ralph L. May 2, 2014
    PC Computer Repair
    Verified Review
  • Chris P. Mar 24, 2014
    Computer Repair
    Verified Review
    I am so pleased with the service I got from Brian of BECT Computing. My laptop was constantly dropping its wifi connection or not connecting at all. I took it to a local repair shop who charged me a $49.00 diagnostic fee and then an additional $100.00 for virus removal. When I got it home it still didn't work. I posted my problem on Thumbtack and Brian called me immediately. He was there within two hours on a Sunday morning and completely resolved the problem in about 45 minutes and for a which was about the amount of time I spent arguing with the previous repair shop only to get a partial refund. Brian only charged me $60.00 total. It so nice to have my laptop back. Thanks Brian. I will absolutely call him in the future with all of my IT needs!
  • Darryl H. Feb 28, 2014
    Computer Repair
    Verified Review
    I am very pleased with the results from brian. My computer had corrupted files & wouldnt even startup. I ended up having to replace my harddrive & they transfered my files right over. I would reccomend them to anyone having a pc problem. Got my computer back within a 2 days
  • Sundeep K. Feb 22, 2014
    Brian has been absolutely incredible to deal with when I was ordering my custom PC from BECT Computing. He went out of his way to help me set up the computer, did troubleshooting for maximum efficiency, and made sure everything was exactly as I wanted. He is truly a great and very accommodating employee.
  • Michael C. Feb 19, 2014
    PC Computer Repair
    Verified Review
    Outstanding service, punctual informative and polite. I am not super computer literate but he took the time to explain what he was doing and help me understand the process. I would recommend him to anyone.
  • George B. Feb 2, 2014
    My experience working with BECT has been excellent. After looking over the available gaming pcs I decided on one I liked with some modifications. After describing what I wanted in less than 12 hours the new configuration was on the web site which made it extremely easy to order. I will do business with them again.
  • Robert H. Jan 12, 2014
    PC Computer Repair
    Verified Review
    We were trying to find a file that had been deleted by another computer repair co. I had had two other repair men look for it but had not gone through the Carbonite frozen files yet. It would be next to impossible to find on Carbonite. Brian steadfastly searched hour after hour for over 6 hours. We didn't find it. I went to pay him and he said "NO charge". He also helped me with many questions and issues. This is the only company I would use again as I could see he really knew what he was doing and he has such a high standard of integrity
  • Mark B. Jan 10, 2014
    Great service. I ordered two video cards at an excellent price. One shipped as expected, but the other was delayed. Brian was easily accessible throughout the delay and assured me a date when the backorder would come through. I ended up getting the card a week ahead of the quoted delayed date. This was a very high demand card, which prices are skyrocketing on so I figured my order would be cancelled or I'd be offered the card at a new higher price. I got the card at my original price as promised. I couldn't be happier with the service and the active communications from BECT Computing.
  • Kelly P. Jan 4, 2014
    PC Computer Repair
    Verified Review
    Brian was on time, got rid of multiple viruses that were affecting my computer, and recommended a better anti-spyware program. My computer is running great now and he was very patient and made sure everything was done thoroughly. He did a great job!
  • Robin L. Nov 19, 2013
    Brian did an EXCELLENT job repairing my computer. I appreciate his same day service. His prices are the best in the market. Not only did he take his time to repair my device, he also gave me a spyware cd to keep and recommended other programs to avoid the same problem in the future. I will definitely be referring Brian's services to others. Great work!
  • Dane B. Oct 31, 2013
    I had a fantastic experience working with Brian. He helped revive an old MacBook I wanted to get up and running after my PC crashed. Brian offered very useful advice on which hardware to use, installed the hardware, upgraded the OS, and even gave me a little extra RAM to work with. It's been over a year and the computer still works very well. I would recommend Brian to anybody who needs similar work done.
  • Bil J. Oct 20, 2013
    Apple Computer Repair
    Verified Review
    I strongly endorse BECT services. Brian was prompt, courteous and knowledgable---and solved my computer issues efficiently. I will use BECT for all future needs. Bil Jackson
  • Allen M. Oct 4, 2013
    Bect Computing is a great place to shop for your custom build pc's. I've had a great experience working with them in making my ideal computer. Their customer service is top notch and I highly recommend their service.

Q&A

What types of customers have you worked with?
-Technical Support -Diagnostic Checks -Custom Builds -Computer Backup -Virus/Spyware Removal -Virus Protection -Hardware Upgrades -Networking -Software Installation -Data Recovery
What advice would you give a customer looking to hire a provider in your area of work?
You are looking for custom PC building and repair websites that are not overpriced. Our goal is to offer customers superior and honest customer service, at a fair and reasonable price.