Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  At Urbanex we offer a premium quarterly rate, based off of sq ft, that covers all bugs in and outside of your home that you dont have to worry about surprise fees for special treatments with fleas, ants, roaches, etc because we do free services in between to take care of anything that pops up. We also offer a 100% money back guarantee that no other company offers to give you the assurance of our confidence that we will take care of your home.
• What is your typical process for working with a new customer?
  Well every customer is different in their needs and expectations. First i like to meet them in person and get to know what they want and what they need for proper care of their home and family. An inspection is always key to know what bugs are an issue but more importantly if they have kids or animals that, even though our products are safe, our technicians can be aware and respectful of. Thats why we offer free inspections to discuss our treatments and pricing to make sure as a customer you are getting the best services possible.
• What education and/or training do you have that relates to your work?
  All our technicians and even salesman are state certified and do year round training to make sure we are up to date on treatments and products to make sure you get the highest quality service.