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MyHomePro
MyHomePro

MyHomePro

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Introduction: MyHomePro is a total home services solution offering A/C & HEATING, APPLIANCE, POOL, PEST CONTROL, and other services. The Rodenbaugh name has been associated with quality service and integrity for 60 years in the North Dallas region. Our objective is to take the "work" out of our customer's home ownership. For FASTEST RESPONSE, please provide your phone number in your request!
Overview

Hired 6 times

Background checked

License verified

20 employees

35 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Photos and Videos

4 photos

Specialties
Appliance type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

13 reviews

5
92%
4
8%
3
0%
2
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Read reviews that mention:


Ann H.

Appliance Repair or Maintenance

He was extremely knowledgeable and helpful. My oven caught on fire from grease. I used a fire extinguisher. I did clean my oven and needed an opinion on whether my oven was safe to use. He inspected the oven and reassured me that everything was good. He cleaned the oven for me more thoroughly.. He had so much knowledge on all types of appliances. I would definitely use this company again. We had a slight discrepancy in price for the services but they quickly resolved everything . Great company! I highly recommend.
Mar 2, 2021
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Verified
Desorrow G.

Appliance Repair or Maintenance

Identified and fixed the problem quickly. The service repair man was very professional and friendly.
Mar 12, 2021
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Verified
Thumbtack Customer

Maverick, the technician who called on me was on time, very professional, very friendly, and knew exactly what to do to fix my refrigerator. A part had to be ordered, but within in two days of the original visit, the part was installed, and my refrigerator is working again. I am extremely impressed with MY HOME PRO, and will definitely call them in the future for my repair needs. Thank you, Maverick, and thank you HOME PRO!Feedback for
Jan 4, 2021
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Review from Google
Thumbtack Customer

I have used MyHomePro twice. Once to fix my Whirlpool Microwave and the other to fix my Kenmore Washer. In both cases, the technicians were extremely experienced, professional, followed COVID protocols and fixed my appliances beyond my expectations. I figured with my washer that was 10 years old, I was about to need to purchase a new washer. Not the case. MyHomePro made my Whirlpool Microwave and Kenmore Washer come back to life. I have been exceptionally pleased with MyHomePro service and the front office communication with me throughout my repair journey. The best news is that the hourly rate charged for the technicians is extremely competitive. If you need work done around your home, I recommend MyHomePro as the first stop. Chuck Kolakowski
MyHomePro's reply
Thanks, Chuck --- Glad we could get this solved! Our Appliance Team LOVES working with you! We hope you will think of us for all your Appliance, Pest Control, Pool, and now Air Conditioning and Heating Services!
Dec 5, 2020
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Review from Google
Thumbtack Customer

The technician took great care of the replacement parts on my Kitchen Aid cooker. I would definitely contact My Home Pro in the future for appliance care. The office was very helpful and clear on scheduling, I would be happy to contact My Home Pro for estimates on their other services in the future.
MyHomePro's reply
Thank you for your comments, Caroline --- the team LOVED working with you and glad we could close out this challenging situation! Thanks also for your kind consideration to help us possibly avoid another trip --- VERY much appreciate your generous effort! We look forward to the next time we can be of service, and hope you would think of us for Pool, Pest Control and future Appliance needs!
Nov 19, 2020
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Review from Google
Credentials
Background Check

Darrell Rodenbaugh

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer most repair services with a $69 Diagnostic Fee and if we can fix the problem within the time allotment of that first visit (without part installation) that will be all the customer will pay.

  • What is your typical process for working with a new customer?

    We assess the customer's equipment and attempt to identify all of the possible problems and then help guide the customer into the right repair gameplan that makes sense for them.

  • What education and/or training do you have that relates to your work?

    Our HVAC Technicians are licensed to work in Texas and have credentials EPA Universal, and NATE certified. Our Pest Control Team is certified and licensed in State of Texas. Our Appliance Team possesses EPA certifications and RAIL licensing. Our Pool Team is CPO (Certified Pool Operator) Certified.

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