Artex Services, Inc
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Water Heater Lower Thermostat Repair
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Plumbing Drain Repair
Jason and Noah handled my garbage disposal and leaking sink issue with ease and professionalism. I was also given useful advise to effectively maintain my garbage disposal and my plumbing system overall. Highly recommended! Thank you!Jul 30, 2020Verified
I had been looking for a plumber to investigate a gas leak since early Nov. I didn’t get replies from the companies I selected and then Thumbtack messaged me suggesting I reach out to others. With so many projects underway this one had fallen in the cracks. I contacted a few more and Artex was quick to respond. I explained we had smelled gas under the cooktop, sometimes faint and sometimes more. They sent Jason to help us out. To say we’re happy with the service is an understatement. Jason was quick to find a leak in the coupling. He explained why it was leaking and quickly had it repaired. He was not only very thorough he took the time to let us know what he was checking, why, and showing us the “gas detecting meter” was happy after his fix. I’d give a 10 star if it was available. I highly recommend this company and Jason.Dec 5, 2019Verified
Garbage Disposal Repair
They were great throughout the entire process. Fast, professional and did a great job. Will definitely use them again.Apr 23, 2020Verified
Garbage Disposal Repair
Tech was great. In and out, got the job done (WELL) and also cleaned up afterwards which you might think they all do but I will tell you not all do. I would recommend Artex ServicesApr 21, 2020Verified
Water Heater Repair or Maintenance
He didn’t fix my problem because I have a Home Warranty but he told me what to look for.Jun 14, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is competitive in the market, however we are not going to be the cheapest. We firmly believe you get what you pay for. All of our services can be customized to meet your needs.
- What is your typical process for working with a new customer?The process for working with new customers both residential and commercial is roughly the same. Typically we would prefer to meet with you and discuss your needs. Once we put a plan together for your services that fits those needs and your budget, we schedule your services around your schedule.
- What education and/or training do you have that relates to your work?All of our plumbing employees are licensed through the State of Texas. Our Jouneyman and Master Plumbers have met the state minimum hour requirements for on the job training as well as passed a state issued plumbing exam. They must also complete annual continued education requirements. Our plumbing Tradesmen and Apprentice employees are working under the supervision of our Journeymen and Responsible Master Plumber to progress in their trade. Our cleaning employees continually undergo routine training both in the field and online each month.