FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our pricing on our website is a four hour price, the day price on most of our inflatables is only $30 more. We do have a free delivery radius, for further out locations delivery charges may apply. You can check and see what (if there even is one) the delivery charge is on our website by simply adding whatever you are looking for into the cart and inputting your zip code. The only other fees are a park fee or setup surface fees. We do charge extra if your event will be held at a park (due to strict time requirements) and if we have to setup on concrete or any other surface where we can't use stakes (grass is always our preference).
- What is your typical process for working with a new customer?
Booking with Hop N Party is easy as 123! You can easily reserve online with our online reservation system or call us anytime. After placing your reservation you will receive a confirmation email, then several other reminder emails along with a phone call a day or two in advance with a one hour delivery time window. Hop N Party will take care of setting everything up and go over all the safety instructions with you prior to leaving. After your party is over we will return to pick everything up, making things easier on you!
- What education and/or training do you have that relates to your work?
I am a member and current VP of the Texas Inflatable Operators Association or TIOA and have taken the Safe Inflatable Operators Training Organization or SIOTO training course. Safety is above all else with Hop N Party!