Ceci's Maids at Your Service!

Austin, TX

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About this pro

How does your service stand out?

-Quality cleaning -100% satisfaction guarantee -Flexible hours and day -Employees are screened deeply before they are hired. -Insured and bonded

What do you enjoy about the work you do?

We love exceeding our clients expectations and we strive to provide the best customer service!

Location

Austin, TX 78754

Years in business

3

Number of employees

12

Times hired on Thumbtack

168

Reviews

79 Reviews
  • Rasha E. Jul 14, 2017
    House Cleaning
    Verified Review
  • Patty H. Jun 18, 2017
    House Cleaning
    Verified Review
    Overall it was worth it
  • Karleen A. Jun 17, 2017
    House Cleaning
    Verified Review
    The team assigned to my house arrived late but they let me know they would be late and I had scheduled my initial cleaning late in the week and was told I booked on a very busy day. The girls did a great job and when they were finished they walked me through the house to make sure I was happy with the cleaning. I paid extra to have the oven cleaned and it was worth every penny. My hardwood floors were spotless and looked great and the bathrooms were very clean. I will definitely use this company for my biweekly cleanings.
  • Kunal S. Jun 15, 2017
    House Cleaning
    Verified Review
    It was a decent service at a reasonable price. Most of the things were good, except the fact they didn't clean metal surfaces well, like the bathroom faucet & the kitchen sink. The bathroom sink also could be cleaned better. But, overall good value at 80 bucks.
  • Ginny M. Jun 15, 2017
    House Cleaning
    Verified Review
    I signed up for a monthly service. Nice work!
  • Brenton S. Jun 10, 2017
    House Cleaning
    Verified Review
    Wow! We needed a post construction deep clean and this company exceeded our expectations!!! I will hire them again in the future.
  • Steve H. Jun 1, 2017
    House Cleaning
    Verified Review
    They showed up within the scheduled window, worked quickly, and did an amazing job getting the apartment cleaned for my move out. They did a great job for a great price.
  • Christopher P. May 31, 2017
    House Cleaning
    Verified Review
    They get the job done.
  • Nathan W. May 15, 2017
    House Cleaning (One Time)
    Verified Review
    Excellent service, trustworthy and reliable. Will continue to hire.
  • Arturo S. May 8, 2017
    Excellent service and very responsive! We had just switched cleaning services before hiring Ceci's and were very disappointed. We scheduled a visit with Ceci's and a cleaning service shortly thereafter. They did not disappoint. We highly rexommend.
  • Sophie D. May 8, 2017
    House Cleaning
    Verified Review
    Great!!!!!
  • Tracy O. Apr 12, 2017
    House Cleaning
    Verified Review
    Very good service
    I was satisfied with the cleaning service. The fridge which I added as an extra service was very clean! They were very patient with my delay in bill payment due to extensive travels.
  • Andrew C. Mar 28, 2017
    Deep, professional clean.
    Not only were they on time, but they were actually early! And the clean was deep and detailed.
  • Ryan W. Mar 27, 2017
    House Cleaning
    Verified Review
    2pm appointment. Called at 2:10 to say they were 5min away. At 2:30 I called to see where they were and now they were 15min away?? Very inconsiderate of customers time, many cleaning companies choose a different one
    Silvia L. Mar 28, 2017

    Hello Mr. Walker, I am so sorry that you are disappointed about our housekeepers being late. We will work on that. Thanks Silvia Llanos

  • Ashley L. Mar 13, 2017
    House Cleaning
    Verified Review
    Hire Ceci's!
    Friendly and thorough cleaning job!
  • Jarod M. Mar 6, 2017
    House Cleaning
    Verified Review
    Good Job
    Did a good job cleaning what we asked. Only reason for 4 stars vs 5 is that they were an hour late without a phone call to let us know.
  • Pam S. Mar 3, 2017
    House Cleaning
    Verified Review
    Move Out - Deep Clean
    Ceci's Maids handled my move out/deep clean. They washed the walls, floor boards, fans, oven, windows, etc. and left it sparkling. Very satisfied.
  • Paul S. Feb 27, 2017
    House Cleaning
    Verified Review
    What happened?
    She said she would be in touch twice but flaked on me. She could just say shes too busy or something so I could use someone else instead of waiting.
    Silvia L. Mar 1, 2017

    Good Afternoon Mr. Paul Sims, thank you for submitting your feedback. I emailed you about the dates we had openings and the clarification on the service you requested (biweekly service) and I didn't hear back from you. I am sorry you felt like we flaked on you! That was not our intention at all, I invite you to email us back or call me to check availability. Silvia LLanos

  • Laurie B. Jan 27, 2017
    The best!
    I have tried various services over the years but I finally found the one I will stick with!! They are thorough and priced right. I would recommend them to anyone without hesitation.
  • Steve C. Oct 31, 2016
    Thank you Ceci's!
    Great service! Friendly and efficient.
  • Kurtis C. Jul 29, 2016
    House Cleaning (One Time)
    Verified Review
    I hired Ceci's Maids to do a move-out clean on the house I was leasing. I needed it done on short notice and they were able to work with my time frame. They arrived with several nice professional ladies ready to work. Silvia called and said that she would also be there but I was not able to stay around. Silvia was great and was able to work with me even though I could not be there. They did a great job at a great price. I would highly reccommend them and will use them again. Great Service!
  • Sandy C. Jul 24, 2016
    Contacted Ceci's to do a whole house move-out cleaning on short notice. Silvia was so responsive and accommodating and set up an appt within days. The crew arrived right on time and did a wonderful, thorough job. Would definitely use Ceci's services in the future.
  • Ellen H. Jul 22, 2016
    House Cleaning (One Time)
    Verified Review
    The Ceci's Maids crew did a fantastic job! We sold our home and wanted it to be spotless for the new owners. We hired them for a "make-ready" service. They took pride in the service which showed. I couldn't believe how clean everything was. They cleaned the appliances so well they looked brand new. I highly recommend Ceci's Maids services.
  • Patrick H. Jul 1, 2016
    House Cleaning (One Time)
    Verified Review
    Great, professional work
  • Kate R. Jun 30, 2016
    House Cleaning (One Time)
    Verified Review
  • Chris S. Apr 13, 2016
    Apartment Cleaning
    Verified Review
  • Melissa W. Mar 31, 2016
    Deep or Spring Cleaning
    Verified Review
    Honest maids, made my house sparkle!
  • Jennifer W. Mar 31, 2016
    House Cleaning (One Time)
    Verified Review
    the ladies did a great job going above and beyond what I told them I'd be "fine with" as I was not looking for a deep clean. I feel they assessed my needs and took care of my house with respect. I plan to use them again!
  • Natasha C. Mar 29, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Thank you for a job well done!
  • Laura G. Mar 28, 2016
    House Cleaning (One Time)
    Verified Review
    Sylvia and Edith were amazing! My house sparkled and they were super pet friendly!
  • Carrie P. Mar 26, 2016
    House Cleaning (One Time)
    Verified Review
    Ceci's did a move-out clean for my client, whose tenants had left the place a mess! Ceci's got it sparkling clean in record time, and at a great price. Happy to recommend!
  • Kimberlee C. Mar 20, 2016
    House Cleaning
    Verified Review
    They were fast. No nonsense!
  • Chris L. Mar 19, 2016
    Apartment Cleaning
    Verified Review
    Excellent work! Punctual and professional I will be using them for all my needs in the future.
  • Chris A. Mar 12, 2016
    House Cleaning (One Time)
    Verified Review
  • Emery C. Mar 10, 2016
    House Cleaning (One Time)
    Verified Review
    Fast response. Very kind and understanding. Ended up having to cancel, but thoroughly appreciated their professional attitude throughout.
  • Todd L. Feb 18, 2016
    House Cleaning (One Time)
    Verified Review
    Amazing service. I would recommend Ceci's to anyone.
  • Ames B. Jan 13, 2016
    House Cleaning
    Verified Review
  • Justin P. Jan 9, 2016
    House Cleaning (One Time)
    Verified Review
    Awesome job. The house looks great. Very good communication and would definitely recommend.
  • Pamela S. Dec 19, 2015
    House Cleaning (One Time)
    Verified Review
    Ceci was very professional and really means it when she says she guarantees satisfaction. I will be using her company again.
  • Rose M. Dec 18, 2015
    House Cleaning (One Time)
    Verified Review
    Sylvia came when promised and she and Edith were professional, thorough, and did an excellent job cleaning my home. I have pets and my home is challenging with the pet hair and she and Edith worked swiftly, but didn't miss anything. I needed to get my home ready for the holidays, but was so impressed with Cecis, that I already spoke to Sylvia about having her business come clean on a regular basis. Job well done!
  • Clinton G. Dec 7, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Excellent: Communication, timeliness/responsiveness, and cleaning were all superb. Cant think of anything I would want done differently.
  • Manessah G. Nov 30, 2015
    House Cleaning (One Time)
    Verified Review
    No stone left unturned, they cleaned every surface and corner of my house. Best price and best work I've ever had done!
  • Sherry S. Nov 20, 2015
    House Cleaning (One Time)
    Verified Review
  • Terry M. Oct 14, 2015
    Apartment Cleaning
    Verified Review
    On time, fit us in quickly and very nice person.
  • Ana L. Oct 5, 2015
    House Cleaning
    Verified Review
    Sylvia and her team were extremely professional and did a great job. I am hiring her for recurring services and highly recommend her.
  • Nathan H. Oct 2, 2015
    House Cleaning (One Time)
    Verified Review
    Deep cleaning. Overall pretty good job. Would have like to see a more through job but for the price I can't be mad...
  • CA B. Sep 15, 2015
    Deep or Spring Cleaning
    Verified Review
    They were professional and quick - I would have them back again. My home was sparkling when they finished.
  • Matt K. Aug 17, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Great work, great price, very friendly.
  • Karol W. Aug 13, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Silvia and her staff were great! I called and they were able to accomodate my needs on very short notice. It was a move out cleaning and the house looks terrific. Highly recommend! Will be using them again.
  • Blake N. Aug 1, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • Blake C. Jul 15, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Overall I was VERY impressed with the service. They were a little late on the front end which got me worried that they might have forgotten our appointment, but they showed up and did the job very well. Silvia even followed up with me later to get credit card information since I had to leave a key for her to get in and clean since I had to go to work. Very friendly and professional.
  • Christian A. Jun 25, 2015
    House Cleaning
    Verified Review
    They have been very good and I have no complaints
  • Anne J. Jun 12, 2015
    House Cleaning (One Time)
    Verified Review
    Ceci's maids did two services for me - move in and out. They were very nice and made sure to do everything I wanted. At the end they asked me to walk through and offered to fix anything if it wasn't to my satisfaction, I would use them again.
  • Carol A. Jun 3, 2015
    House Cleaning (One Time)
    Verified Review
    Superb in every way! Excellent communication from beginning to end, responsive, prompt, diligent, and very courteous. Silvia and her staff obviously know what it means to be customer focused.
  • Margert J. May 20, 2015
    have .been using this service. for over 4 mounths and want to send my kuddo to Erika and Laura who are very courteous and perfesonal allways very thorough. im glad we found them. Margert johns
  • Karlie R. May 18, 2015
    House Cleaning (One Time)
    Verified Review
    I was very disappointed when they put dirty laundry on top of clean laundry that had to be re washed. About a month later I gave them a second chance when my better judgement said to hire someone else. The second time they came they did not do laundry or dishes even though they did laundry and dishes the first time they came. when I asked why it wasn't done the second time the response was we do not do laundry and dishes. They are not consistent with services and I would not recommend them to a friend. They also did not clean blinds or fridge which was asked of them. I think they just rushed through cleaning my home and that is disappointing to me.
    Silvia L. May 18, 2015

    Dear Karlie, Thank you for your feedback, we really appreciate your time. As I said before in the emails we exchanged we apologize the misunderstanding in the laundry and dishes situation. Thank you. Silvia Llanos

  • Priyanna M. May 14, 2015
    House Cleaning (One Time)
    Verified Review
  • Jody G. May 11, 2015
    House Cleaning (One Time)
    Verified Review
    I thought Silvia herself was great and did a wonderful job. She is very personable and a hard worker and I would hire her again. I'm not sure about the other two members of the crew as whoever did the kitchen left grease on the tile backsplash behind the cooktop and on some areas of the counter, and also left the pan scratches all over in the white sink that I went over with Barkeeper's Friend and a scouring pad and cleaned up myself after they had gone. I would say it was not as much of a "deep cleaning" that I would have liked to have had, but for the most part it was fairly clean, and they only had two hours to work on an entire house.
    Silvia L. May 12, 2015

    Dear Jody, Thank you for taking the time to complete a comment on Thumbtack, I apologize that your recent cleaning service was not satisfactory and appreciate your feedback. I sincerely apologize for the issues you found. We strive to ensure all our clients expectations are meet and can't apologize enough that we did not meet yours. You are a valued customer; everything we do is aimed at providing you with an excellent cleaning service experience. Please be assured that we are taking immediate corrective steps to avoid these kind of issues in the future. If you would like to discuss your experience further, please feel free to contact me directly. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional service next time. Silvia Llanos

  • Jill E. May 9, 2015
    House Cleaning
    Verified Review
    This was my first cleaning and I must say it was very thorough and the price was right. I'm very happy to have found Silvia.
  • Linda M. May 9, 2015
    House Cleaning (One Time)
    Verified Review
    Needed help in a hurry and Sylvia was so helpful to set things up. They did a great job of cleaning and were very courteous. Will use their service again.
  • David W. Apr 25, 2015
    Commercial Cleaning
    Verified Review
    Very friendly service - went above and beyond expectations.
  • Sara B. Apr 14, 2015
    House Cleaning (One Time)
    Verified Review
    Silvia did an excellent job! My home looked wonderful and they were able to get it all done with a couple hours. Not only was her work outstanding, but she was very able to get in touch with and very reliable.
  • Victoria B. Mar 25, 2015
    House Cleaning (One Time)
    Verified Review
  • Nicole S. Feb 26, 2015
    House Cleaning
    Verified Review
    They did such a great job at my home (where I have a golden retriever and a 9 month old lab puppy who LOVES mud), that I hired them to clean my office, too!
  • Laurie B. Feb 23, 2015
    House Cleaning (One Time)
    Verified Review
    Fantastic job! Can't wait to have them back. They were prompt and went above and beyond. I am very happy with them.
    Silvia L. May 12, 2015

    Laurie, thank you for being a recurrent client, we really appreciate your business!

  • Jake S. Jan 13, 2015
    House Cleaning
    Verified Review
    Silvia is great - quick to respond and stays in touch through the process. She and her team were great with our dogs as well! Highly recommend.
    Silvia L. May 12, 2015

    Thank you so much for recommending our Service Mr. Stites! We are glad to hear you are satisfied with our service and thank you for being a recurrent client!

  • Deborah H. Dec 8, 2014
    House Cleaning (One Time)
    Verified Review
    They were on time, did a great job and were very competitive as to price.
    Silvia L. May 12, 2015

    Thank you Deborah! We really appreciate the time you took to write us a review! We are here to serve you anytime!

  • Susan S. Nov 20, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia and her crew are very pleasant and easy going. They cleaned this old house from top to bottom and it probably has never been cleaner. They arrived at Noon and left at 3:15.... and worked every second of that time. I would highly recommend them. Great value!
    Silvia L. Nov 24, 2014

    Thank you Susan, our team really take pride of their work and your kind words really motivate us to keep providing excellent service!, We look forward to seeing you again!

  • Valerie J. Nov 12, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia and her team did such a great job!!!! They had a big task to tackle, but they were quick and completed it exceptionally well. I will be using them in the future. Thank you Ceci's Maid Service!!!!
    Silvia L. Nov 24, 2014

    Your are welcome Valerie! We really enjoyed visiting your apartment and helped you with your organization :)

  • Carolyn B. Nov 11, 2014
    House Cleaning (One Time)
    Verified Review
    They were great! The arrived when they said they were and got started right away! I was so happy with how clean everything was and I can't wait for them to come back in a couple weeks!
    Silvia L. Nov 24, 2014

    Thank you so much Carolyn! We really appreciate your review, see you next week :) !

  • Dwayne S. Nov 4, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia and her partner showed up on time and were ready to work. They worked hard and smart while paying attention to the small details that make a real difference. I recommend them to anyone who needs cleaning or maid service. Thanks Silvia!
    Silvia L. Nov 24, 2014

    Thank you Dwayne! We really enjoyed working for you. Our quality of work is what makes us different from our competitors. Here at Ceci's Maids At Your Service, we work really hard to accomplish good results and exceed our clients expectations! See you soon!

  • Rob J. Nov 2, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia came to our rescue on very short notice, and her help was far above our expectations, and she was very honest about how best to maintain the cleanliness of our home- it was delightful getting to know her and Elbia, and we look forward to working with her again soon!
    Silvia L. Nov 24, 2014

    Thank you for your review! We provide high quality cleaning service and we are glad to have customers like you who really appreciate it !

  • Lonna B. Oct 30, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia and her team arrived early and worked quickly to complete the cleaning tasks I needed. They were friendly and my house looked amazing when they finished. I was very impressed with her business and work ethic throughout the process. CeCi's Maids was the best home cleaning service I have used.
  • Christopher L. Oct 10, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia and her crew were on time and ready to work. They did an excellent job cleaning the house I had just moved out of. I was able to get my full deposit back. Thanks Silvia!
  • Janet T. Oct 3, 2014
    House Cleaning (One Time)
    Verified Review
    They were amazing. Did more than I askes, did everything perfectly, I would use them again in a jeartbeat. Very professional.
  • Margaret C. Sep 22, 2014
    House Cleaning (One Time)
    Verified Review
    We hired Silvia with Ceci's Maids Service after having a rodent problem in our house at school. They were very quick and did a wonderful thorough job. Would absolutely hire again! Very professional, great work!
    Silvia L. Nov 24, 2014

    Thank you Margaret! we look forward to seeing you again!

  • Mike P. Sep 20, 2014
    House Cleaning (One Time)
    Verified Review
    Excellent- hard working, smart XLNT work and attitude of helpfulness
    Silvia L. Nov 24, 2014

    Thank you Mike! We hope to see you soon!

  • Caitlin C. Sep 14, 2014
    House Cleaning (One Time)
    Verified Review
    Silvia was very professional, super sweet and did an amazing job! We also appreciated her speedy response and availability to come the same afternoon.
    Silvia L. Sep 14, 2014

    Thank you Caitlin, we look forward to seeing you again!

  • Gregg H. Aug 31, 2014
    Cleaning Out
    Verified Review
    Silvia is great - very professional, great work, very easy to work with. I would work with her again any time.
    Silvia L. Sep 1, 2014

    Thank you Gregg! , it was our pleasure to assist you with your cleaning needs! Silvia Ll.

Q&A

How did you get started doing this type of work?
Our Team members having being working together since 2006 in the hospitality industry, we decided to take a different route and created Ceci's Maids at Your Service on July 2014. We are new as a company in the market but we have an extensive background in the cleaning industry.
What types of customers have you worked with?
- Move outs/ins - Make ready - we get your house ready to sell! - Recurrent Service- we customize our cleaning service for our recurrent clients. - Commercial- We clean and refresh our clients offices - Light Service - Construction clean up- we clean after your house has been going through renovation or new adds.
What advice would you give a customer looking to hire a provider in your area of work?
Look and compare services, look for quality and fair prices.
What questions should customers think through before talking to professionals about their project?
Our goal is to be the leading cleaning company in Austin and surrounding areas. Our team mission is to provide the highest standard of cleanliness and offer customize cleaning services according to what you need, every customer has different needs and our job is to exceed their expectation.