FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a couple of different pricing options depending on what your needs are: • Fixed pricing: For most engagements on Thumbtack we offer this fixed -pricing so that you know exactly what your investment will be from the onset of your project. • Specific action plan: We have a detailed process so that there isn't any guesswork. Our goal is to exceed your expectations and continue you to add value to your entire business. • Clear & Consistent communication: We are available to talk on the phone, by email, or meeting in person if you're local. • Commitment to deadlines and milestones so that we finish our projects on time. You can start your project today with a 50% deposit & money-back guarantee.
- What is your typical process for working with a new customer?
We ask a lot of questions via a form and then review them over the phone with you! We actually do a comprehensive analysis to get familiar with your goals and your business. The biggest mistake we can make is assuming we know more about your business, then you, even if we've worked with similar businesses in the past (which we probably have). We always start with the "why" and goal setting so we can then create a detailed action plan. Our goal is to keep you as a customer as long as we can confidently and aggressively help you grow your business.
- What education and/or training do you have that relates to your work?
Part of our job is to constantly research marketing trends and continue to innovate our products & service offerings so that we can be a value-added guide for your business. We specialize in digital marketing, website design, and marketing funnel creation. Certifications and Partnerships: • ClickBuilt Professional • White Hat SEO • Google Adwords • WordPress Development • Facebook Blueprint • ClickBuilt Professional • Social Media • Direct Marketing • PPC Marketing • Shopify Partner • Marketing Automation • Clickfunnels Certified