FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Uno and Olive Organization, we believe in transparent pricing to help you achieve orderly spaces and peaceful places. Here’s what you need to know: * Free 15-Minute Introductory Call: Start with a no-cost, 15-minute phone call to discuss your organizing needs, explore our services, and see how we can help transform your home. * $50 Virtual Consultation: Our virtual consultation, typically lasting 30 minutes to 1 hour, provides a personalized assessment of your space and organizing goals. The $50 fee is credited toward your onsite organizing service, making it a seamless step toward a clutter-free home. Prior to the call, we ask for photos the project in need of organizing. * $65/Hour for Onsite Organizing: Our professional organizers work hands-on at your home, charging $65 per hour for decluttering, space optimization, and custom organizing systems tailored to your needs. * Discounts: * 10% Off for Seniors (65+): We offer a 10% discount on all services for clients aged 65 and older to make organizing accessible and affordable. * 10% Off for Military/Veterans: Active military personnel and veterans receive a 10% discount on all services as a thank you for your service. Our pricing reflects our commitment to delivering high-quality, personalized organizing solutions that bring simplicity and serenity to your home. Contact us to schedule your free introductory call and start your journey to a more organized life!
- What is your typical process for working with a new customer?
At Uno and Olive Organization, we make the journey to an organized home simple and stress-free with a clear, step-by-step process designed to meet your unique needs. Here’s how we work with new customers to create orderly spaces and peaceful places: 1. Free 15-Minute Introductory Call: We start with a quick, no-cost 15-minute phone call to answer your questions, understand your organizing goals, and introduce you to our services. This is your chance to see how we can help transform your space. 2. Virtual Consultation and Project Quote: Next, you’ll book a $50 virtual consultation (30 minutes to 1 hour) with our organizing expert. During this session, we’ll discuss your project needs, assess your space, estimate the time required for the job, recommend any organizing items (e.g., bins, shelves, or labels) that may enhance your project, and provide a detailed quote based on our standard rate of $65 per hour for onsite organizing. The $50 consultation fee is credited toward your onsite organizing service. 3. Schedule the Service: We’ll schedule your onsite organizing sessions in a timely manner at a time that works for you. One of our professionals will arrive prepared to declutter, optimize your space, and implement custom organizing systems tailored to your home. Throughout the process, we prioritize clear communication and personalized solutions to deliver a clutter-free, elegant space that simplifies your life.
- How did you get started doing this type of work?
Taylor: I went through a significant life change that left me balancing a heavy workload with a disorganized home. The chaos in my space was draining, and I knew I needed to bring order to it to free up mental space for other priorities. As I worked to transform my own home, I discovered how powerful an organized environment can be for creating clarity and focus. That experience sparked a passion in me—not just to organize my own space, but to build a business dedicated to helping others achieve that same sense of calm and control. I launched this company to empower people with tailored solutions and expert support, so they can reclaim their spaces and focus on what matters most to them. Carrie: Growing up on a military base, I was raised in a disciplined environment where my father, a highly meticulous and organized individual, instilled the value of tidiness from an early age. Starting chores at age four, I learned to embrace structure and clarity as second nature. This foundation shaped my love for transforming spaces into functional, serene environments, inspiring me to take this ones a carrier to help others achieve the same sense of calm and simplicity in their homes.