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EPW Services LLC
EPW Services LLC

EPW Services LLC

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Introduction: With over 30 years of experience, EPW Services, LLC is a family run business headed by MPL#12066 Edmond "Hap" Warren, created to understand your needs, provide our advice, and complete the work that you need to keep things running smoothly around your home or business. Our mission is to give quality service that we can be proud of, with honesty and integrity.
Overview

Hired 16 times

Serves Austin, TX

Background checked

6 employees

11 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Featured Projects

22 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

19 reviews

5
79%
4
11%
3
0%
2
0%
1
10%

Read reviews that mention:


Michelle B.

Sink or Faucet Repair

Fantastic online and in-person support and detailed follow-up. EPW is great and will definitely call them for future projects!
Feb 22, 2021
·
Verified
Stephen M.

Plumbing Drain Repair

Lee was great! Showed up early and found the problem very quickly. Knowledgeable and very friendly. Easiest plumbing experience, would recommend to anyone.
EPW Services LLC's reply
Thank you so much for the great review, Stephen. We appreciated the opportunity to work for you.
Feb 8, 2021
·
Verified
Will W.

These guys did a great job and had a very reasonable quote that met their original estimate. I had another company bid on the shower fix as well and Lee fixed it at less than half their estimate and got the job done in perfect timing without any unnecessary work. I've already recommended to other friends and they've had the same experiences.
Oct 3, 2020
Thumbtack Customer

I don't write a ton of reviews but for the exceptionally good or bad. They were exceptionally efficient, knowledgeable and you can tell they are the "Incredibles" when it comes to repiping. You will not regret choosing them. I've seen neighbors homes done by others and it was not a good experience. In addition, I've also seen them work on another neighbors home and saw them in action. I also got to speak with the neighbor who's home was worked on by EPW, after they were done and left. They had only glowing and positive reviews. That's how I knew they were the ones I would choose. I did my research and probably got 8-9 different quotes. I'm a bit neurotic when it comes to contractors and finding the right company. It's not always about price for me it's about trust, quality, and good experience. They were one of the fastest because they put enough guys on the project to complete it quickly and knock it out. The second day they even had double the crew to replace my mainline and finish the interior. These guys know what they're doing because they do this so often. They have two crew that only do repipes. They also found a leak from a a previous plumbing job gone bad. Who uses electrical tape to connect 2 different sized plumbing pipes? They fixed it without charge. I have no problems recommending them even to my mother in law. Kidding aside, to any family, friends, and neighbors. I give my whole hearted endorsement. They cleaned up everyday afterwards and minimized the cutting and dust as much as possible when cutting Sheetrock.
EPW Services LLC's reply
Thank you so much for the glowing review. We really appreciate you as a customer and it's always a pleasure to be of service.
Dec 12, 2018
·
Review from Google
Sue s.

Plumbing Drain Repair

Here on time. Did the job and was gone. I will call them again.
EPW Services LLC's reply
Thank you so much for the review Sue. It was a pleasure to be your plumber.
Sep 16, 2019
·
Verified
Credentials
Background Check

Kirsten Gingles

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our standard rate is $135/hr plus materials. Some services have a flat rate. Water heaters are priced according to size and warranty option. We offer discounts for double water heater installs. Expecting plumbing, by professionals, at prices offered by those that take short cuts or do illegal plumbing will eventually put quality plumbers, that do the job right, out of business. When that happens, the health of the nation will be at risk. A plumber's #1 job is to protect the health of the nation.

  • What is your typical process for working with a new customer?

    We're glad to meet you :) Nothing extra is needed. Just get yourself on our schedule and we'll come out and get the service done.

  • What education and/or training do you have that relates to your work?

    We have a master plumber - Hap Warren who co-owns the company. Lee & Ben are both Journeyman plumbers Our other plumbers are apprentices working towards getting their licenses by training in the field according to TSBPE regulations

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